My family all enjoyed our stay at the Barchetta Excelsior very much. The rooms were in good order with excellent air conditioning. The towels and sheets were changed every day, which was great as the weather was so hot. All the staff were very helpful and friendly. The location was the best we could have asked for - right near the ferries and the Duomo. We would definitely stay at this hotel again.
It is the cheapest place to stay in Como and in an excellent location to access the train station and the lake. Lovely views out to the Church and mountains too. The hotel is very clean and was visited daily by the maid. The only downside in August is the lack of air conditioning in the attic room, although the fan did provide some relief from the 35 degree heat.
Superficially an ideally situated place but noisy. Hotel front desk over assertive and aggressive in contrast to charming and helpful room staff. A demand for payment upon entry was most surprising as the hotel held credit card particulars beforehand. The hotel senior staff might benefit from 'charm school'. It is a hotel that but for its noise problem has the potential to excel.
Not being familiar wit Como, it was a bit of a challenge to find the apartment. Parking in Coma is at a premium and we ended up in an expensive hourly parking garage. However after finding the place the location was great. right in the middle of the city center and close of shops, food, and the waterfront. The owner met us at the apartment ad was a pleasure to deal with.
We had a lovely, newly refurbished room, with a side view of the lake and overlooking the town square and cafe's. A great location within sight of buses and boats with which to explore the lake and local area. The Hotel is traditional, but the room we had was sympathetically renovated and large. The staff were all friendly and happy to help with any questions we had. They also spoke perfect English, so there won't be a problem for anyone who doesn't speak Italian. Prior to our arrival the Hotel arranged a car and driver to meet us at Milan airport and take us back at the end of our stay, so we didn't have to worry about anything. Its worth contacting the Hotel and talking to them about your requirements.
Fantastic location next to Lago Nord train station, yards from the lake. Short stroll into town, ferries up the lake even closer. Lots of nice restaurants nearby. Very friendly and helpful staff. Buffet breakfast is basic but does the job. Would definitely stay again.