We stayed one night after we took the train from Dresden and were awaiting a very early morning flight the next morning. Unfortunately I was ill and needed to check in early so I could go to bed. The hotel staff went way out of their way to find a room that early in the day, they ended upgrading us to accommodate our needs. It would have been easy, and justifiable, to ask us to wait several more hours. At 4 am they got us loaded into a cab on our way to the airport with a Wall Street Journal tucked under our arm. The room was lovely.
I arrrived early in the morning and was in my room by 10am. Staff gave me free WIFI for my wait with me asking.
Very charming in the holiday season with a light tree in the atrium and candles on the stairs.
"City hotel, close to sights, shops and transport"
We were bought this hotel stay as a birthday present for my husband.
An excellent choice of hotel as it has all the features needed for a leisure break and also for business users. The two do not always sit comfortably together but on this occasion they did. From the moment we arrived, where we were told at reception that our room was ready for us, to leaving 3 days later the staff, food and housekeeping gave us no problems whatsoever.
As the trip had been arranged as a birthday treat there was a delicious birthday cake in the room when we came back on the first afternoon.
The standard rooms are spacious and well presented with superior quality beds and bedding. The pillows are so soft you just sink into them. Not always to everyones' taste, but we found them very comfortable. Bathroom facilities were excellent with a good selection of toiletries. The only problem that we found in our room was that the television could not be easily viewed from the bed, but this was just a minor thing.
There is free Wi-Fi available but we did not make use of this.
We can only comment on the breakfast selection as far as food is concerned as we did not eat in the hotel restaurant. Breakfast, however, was excellent. There is a vast selection of food to suit all tastes and nationalities. Plenty of fresh fruit, cereals, yoghurt, cooked meats and cheese, a counter where you can order freshly fried, scrambled and poached eggs or omelettes.
All in all we were more than happy.
"An excellent hotel near to the main shopping area"
Spacious rooms in a nice square away from the noise but very convenient by tube or S train to the main sites and also to the airport. Good facilities such as the piano bar and swimming pool. There is a sauna but be prepared to take your clothes off!!
Great hotel with fab facilities. Excellent location, close to the train links, zoo and shopping. Hotel staff more than helpfull. Just a tiny detail of staining on the bathroom floor but not much to worry about. Very comfy bed.