3 stars Hotels in Rochester

Staff were great and welcoming. Very service oriented.

The Hyatt Regency has a wonderful shuttle service not only to the airport, but also to Eastman School if music. They even provide practice rooms for their guests who are auditioning for Eastman! They help you with the logistics so you can concentrate on your music.

It was very nice, but just one little complaint. The hotel was hosting a group of several high schools at the same time of our stay and the students were very loud on our floor. When we woke up in the morning, the garbage all over the floor. We felt as quests, we should have been inform that students would be there and we apolized for any inconvenience. But over all rating, the hotel itself was great.

LOVED the old charm and character of the hotel, it was everything we had hoped it would be from seeing the pics online....dinner was AMAZING...and I am a chef myself, so we are very particular and really know good food! Staff was professional, friendly and more than accomodating...room was excellent and super clean. We will definately come back and tell friends about our experience!

Stayed here 6 nights for a business trip and it was terrific. Comfy, clean room, friendly staff, quiet room. Free coffee and tea in the lobby. Hotel is within walking distance to several restaurants (The Distillery is a great local place, TVs on every sporting event and family-friendly), and felt very comfortable walking around by myself. My business was at the airport each day so I took advantage of the free airport shuttle. The airport is a quick 10-minute drive from the hotel. I was able to reserve a time each day that was convenient for me and they pick up from the airport promptly. Drivers were all friendly and knowledgable about the area. This is a great place to stay for business or family travel.

The staff were uniformly kind. During a rather difficult Christmas trip whenever there was an opportunity to do more than was asked of them they took it. The blueberry lemon pancakes were excellent and they even surved us breakfast at lunch time when they heard that we were from the west coast and jet lagged.

Saw a comedy show in the bar. It was very funny. It was fun.

Upgraded to a big suite. Great view of the river. Buffet breakfast was great.

Nice Clean, great service and better than expected breakfast, very close to many restaurants