Stayed after USWNT soccer match, arriving at about 9:30. Hotel staff was outstanding with recommendations for somewhere to grab a late-night dinner. Room was perfect, comfortable and they had no issues with 1-hour later checkout while my wife and I got some work done in the morning.
Tom from Saratoga Springs, N.Y.
Rochesters only luxury boutique hotel features one of a kind newly renovated accommodations for even the most discriminating …More
I stayed in this hotel for one night with my partner. The front desk staff were friendly and very helpful with restaurant recommendations. The hotel itself is located next to the freeway and the airport but when we were in the room it was silent. The room was spacious and clean. The bathroom was a bit dated, but clean and everything worked fine. The pool and whirlpool were both very clean.
During a business trip to Rochester, I became ill and I was unable to leave my room. At the same time, my cell phone died so I relied on the staff to help me contact my colleagues and get the juice and crackers I needed from the pantry. Very supportive and helpful staff also when my colleagues came to offer their assistance. Comfortable spots to watch the river while getting my work done in addition to a comfortable room. Best value and most welcoming hotel I've experienced in quite some time.