Rochester 3 Star Hotels

Very good, nice rooms, good breakfast. Good service, clean rooms, internet service was fast and without interrruptions.

This is an elegant hotel. We came because a snowstorm interrupted our road trip home. They graciously allowed us to stay in our room several hours past the normal morning-checkout time as we waited for the snow to stop falling. We enjoyed the view from the 22nd story, and watching the Superbowl on Sunday evening in the bar, (with complimentary chips and salsa). The underground parking garage is convenient to the entrance of the hotel. The lobby and breakfast areas are decorated tastefully. The mattress itself was not quite 5-star. The room was clean and amply supplied with towels and Starbucks coffee.

Had a flight delay in Rochester we went on line booked the hotel and called for the free shuttle. The driver was there in 10 minutes and we were quickly taken to the hotel. The man & woman at the front desk were very nice. Mathew was exceptional! Thank you for the accommodations!

The hot tub was good the pool area was very clean

Paid for time from check in to check out and was put down as a no show; I was coming from Chicago and didn't make it in until 10:45am (check out at 11am) but called ahead to ask for a late check out. They declined and did not issue a refund.

very reasonable price for a clean, well-equipped room. Quiet, decent restaurant downstairs, close to I-490 and in downtown. Free wi-fi.

We were very pleased with lour recent two stays at Double Tree. The staff were very pleasant, helpful, and we will look forward to staying with you again!

We visited RIT campus and stayed here for the night. Dinner was a 10 second walk to a great BBQ place right next door...perfect.

Wonderfully appointed comfortable hotel...will definitely stay again

Stayed one night left vehicle there over a week inc in price of stay without incident. Hotel staff had cab waiting for us at 4 am for early flight to airport. We've done this several times and are always pleased with service .