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"Room was very clean, large and compy. Staff was very kind, accommodating, helpful and knowledgeable. Hot breakfast was an added plus."

"Everything was great!"

"Very nice hotel. Rooms was clean and quiet. Staff at registration was very helpful."

"We love going there but the rooms need updating. The TV was broken and we called the front desk and no one came. The Spa was Fabulous. We had pedicures and massages. So relaxing. We do love going there a couple times a year. "

"Clean room, staff"

"Best Western Marketplace is always my go to when I visit Rochester. As always, the room was clean and comfortable. The staff are always nice and helpful. "

"The room was spotless. The staff extremely professional, kind and accommodating. "

"Great breakfast, variety, healthy"

"We came into town late at night without reservation, after walking out of the lobby of other 2 star hotel due to cleanliness, we arrived at BW and decided to stay the night. It's an older hotel and shows It's age, but the way is maintained it makes up for it. From the room, through lobby all the way through the breakfast area everything shines! Even waffle maker was clean and caked up batter free. The staff was courteous and very pleasant. I will be back."