Neighborhood of the Arts Hotels, Rochester

"It was ok. Could have been alot better. I would not choose this place if i had a longer stay"

"The site is wonderful. The lobby is very nice. The breakfast was terrific. The room was neat, clean and the bed was very comfortable."

"Room was amazing Breakfast area was lacking Food was ok"

"Rooms were filthy, breakfast was garbage. No drinks other then coffee. No pool, this place should not be rated 8.2 out of 10 on your page. "

"Ok"

" Rey nice breakfast personable staff, nice location "

"N/A"

"All good"

"When I arrived the front desk was closed and a woman and what appeared to be her family was sitting in the lobby. She had a list in her hands and told me I could not check in because her system was down and I would have to go somewhere else. There was no attempt to recommend other services in the area or allow me to use the phone. I had asked is there was a restroom I could use after traveling 6 hours to get there - she said no. While we sat in our car trying to work with Expedia to get a new hotel other patrons were arriving and leaving and she came outside to turn them away. While driving away two ladies sitting at the front door smoking flipped us the middle finger."