Sovereign Island Yoga Holidays

Spacious, clean and great location.

The room was clean inside except for the ensuite which had water leaking from the toilet ,running accross the floor. The pool and balcony area were filthy. The pool was cold in spite of there being a pool heater which wasn't operational. When we complained about it to Q Stay( they mange the apartment on behalf of a private owner) they said the pool is not advertised as being heated. Q Stay said they would send house keeping to clean inside but not outside. House keeping didn't come during our stay. Soul management could help because it is a privately owned apartment. It seems the owner is probably to tight to spend on cleaning and maintenance.

Great ocean view, clean room, excellent location. Outdoor and indoor spa, steam room and sauna was good too.

Great location with parking shopping close by

Uncomfotrable bed, couldnt sleep

Excellent environment, facilities and services

Spacious, clean and great location.

Great location Great ocean view A bit noisy with building works in front but we knew this so was what was expected

Booked the most expensive 3-bedroom option (c. 30% premium for 5 nights), supposedly with full ocean views (not the cheaper "partial ocean views" option) and was described as "superior/renovated". Apartment 40 was what we were given. Have stayed here a lot. Almost certain we have stayed in apartment 40 on the cheaper rate before (and not liked it due to poor views and VERY dated furniture). This was why I paid for the upgraded 3-bed; but we DID NOT GET what was paid for. Some problems: - clumps of black hair on the floor I had to clean up on arrival - carpets from the ~90s, stained and worn - bedding from the 80s, at least style-wise. - 90s bathrooms had broken/loose plastic shower fittings, cheap and nasty shower bases, VERY old tiles, tapware etc with very old and poor shower heads etc - level 8 with limited ocean and no beach view - old and small "main" TV with low resolution, screen defects (lines down the screen) and no remote to adjust settings. - no ability to use the speakers to play music or the DVD to play movies because all remotes have been locked away - terrible and insufficient cheap utensils - no oven mit resulted in burns - "non-stick" cookware, old and flaking off teflon - one rack for the oven so had to cook one pizza at a time! Will be requesting the partial refund for being given an un-renovated apartment with partial ocean views. Would have been happy had I paid the cheaper rate for the cheaper apartment I was allocated.