New Zealand Ski Holidays

Clean rooms, ambiance, breakfast, staff

The one bedroom suite had plenty of room and all the amenities that we needed. We had a full kitchen and a washing machine and dryer. I picked this apartment because of the advertised views and I wasn't disappointed. The service staff were friendly and efficient. The walk down to town was easy but the walk back up wasn't the easiest. We learned that it was easy to catch the public bus up the hill if we felt lazy

The room was nice and clean although the sink had a large crack in it

Communication-when we arrive late, we sent text that we’ll arrive at 2030, no text or email to say what to do. Good thing a fellow traveler we helped has the code for the box and we were able to get our keys. We asked the next day at the front desk and Manager Quinton was arrogant and unapologetic. Bathroom was health hazard. Customer service non existent. If there was another hotel available, we would have changed. We’ll never return to your hotel

Apartment was clean, spacious and very comfortable.

Room was decent and clean. The shower didn’t contain all the water so water splashed outside the shower door onto the floor. That was a regular problem at our other hotels though. We reserved a parking spot and were told when we arrived to check in that it would be valet parked. That cost us $40 nzd unfortunately. While our hotel room was completely fine, it was nothing special. I’m not sure it was worth the price.

Great place! Very clean, inviting and our rooms were fabulous. Property was relaxing and we slept like a rock! Being by the lake is so worth it. They offer a water taxi into town which was so convenient.

The one bedroom suite had plenty of room and all the amenities that we needed. We had a full kitchen and a washing machine and dryer. I picked this apartment because of the advertised views and I wasn't disappointed. The service staff were friendly and efficient. The walk down to town was easy but the walk back up wasn't the easiest. We learned that it was easy to catch the public bus up the hill if we felt lazy

Communication-when we arrive late, we sent text that we’ll arrive at 2030, no text or email to say what to do. Good thing a fellow traveler we helped has the code for the box and we were able to get our keys. We asked the next day at the front desk and Manager Quinton was arrogant and unapologetic. Bathroom was health hazard. Customer service non existent. If there was another hotel available, we would have changed. We’ll never return to your hotel

The room was nice and clean although the sink had a large crack in it

The one bedroom suite had plenty of room and all the amenities that we needed. We had a full kitchen and a washing machine and dryer. I picked this apartment because of the advertised views and I wasn't disappointed. The service staff were friendly and efficient. The walk down to town was easy but the walk back up wasn't the easiest. We learned that it was easy to catch the public bus up the hill if we felt lazy

The room was nice and clean although the sink had a large crack in it

Bathroom was clean and plentiful