Quintana Roo Scuba Diving Holidays

The shows were great that they had each night, water slides were fun for the kids. Judy & Samantha were amazing to deal with and book the on resort restaurants, book excursions and helpful with any inquiries. The beach was beautiful, there were chairs and beds, easy to watch the kids and relax.

This was my second time staying at Finest Playa Mujeres. My first visit was about 10 years ago when the resort had just opened, and I’m happy to say the quality has remained very good over the years. The service continues to be excellent. I especially want to recognize Jeremías at the bar and Julio at the Finest Club bar. Both were very kind and attentive and truly made our experience better. The drinks are even better than I remember from my first visit, and the food was also very good with plenty of variety. Like any place, there are always small things that could improve. When we visited Domo, the restaurant in the Finest Club area, the air conditioning was not working, which made the experience a bit uncomfortable. Also, at times there was only one bartender at certain bars, especially at the pool bar, which can be a lot for one person when it gets busy. Overall, I would definitely recommend this resort. It works well for families because there are activities for children, but it also has adults-only areas for those looking for a quieter stay. I didn’t travel with my kids this time, so I can’t comment in detail on the children’s activities, but it was clear there were many options available. We would definitely consider coming back in the future. Please pass along our thanks to Jeremías and Julio for their great service.

Disappointed to say the least. I knew about the seaweed. Did not know it would be a filthy dark, dirty beach with dump trucks and tractors going non stop across the beach. We were in the old part called "Sunrise" in the smallest room which smelled like paint in the bathroom and the whole time I just wanted some cleaner and a scrub brush to clean the shower. and although we paid for a "garden view" we found out all rooms faced the garden. Lots of pools, pool chairs, friendly staff but be prepared to be walked right over to the time share/moon palace club sales people right when you get there and offered $600 worth of "day passes" to the grand for sitting through a 90 minute class. No thank you. Food was not great. Breakfast and room service were the best. Very little to do if you want to be busy. Excursion and staff booking the excursions were 10/10. Family friendly if you want close to the airport and don't care about the ocean.

Most things were good

Too crowded and noisy some days

El servicio es inmejorable, hotel muy limpio, la comida es muy rica. Muy recomendable

This was my second time staying at Finest Playa Mujeres. My first visit was about 10 years ago when the resort had just opened, and I’m happy to say the quality has remained very good over the years. The service continues to be excellent. I especially want to recognize Jeremías at the bar and Julio at the Finest Club bar. Both were very kind and attentive and truly made our experience better. The drinks are even better than I remember from my first visit, and the food was also very good with plenty of variety. Like any place, there are always small things that could improve. When we visited Domo, the restaurant in the Finest Club area, the air conditioning was not working, which made the experience a bit uncomfortable. Also, at times there was only one bartender at certain bars, especially at the pool bar, which can be a lot for one person when it gets busy. Overall, I would definitely recommend this resort. It works well for families because there are activities for children, but it also has adults-only areas for those looking for a quieter stay. I didn’t travel with my kids this time, so I can’t comment in detail on the children’s activities, but it was clear there were many options available. We would definitely consider coming back in the future. Please pass along our thanks to Jeremías and Julio for their great service.

While the property had great possibility, sadly the entire stay felt disjointed due to the way things are run. Example- rooftop pool that has no food/bar available…even though there is a restaurant on the rooftop. The hotel advertised that the rooftop bar was open at 3pm, yet we never saw any staff there until the restaurant prepped to open. The staff seemed undertrained and consistently put into circumstances where they were unsure of how to fulfill a request. Again, while the property was nice, I would not recommend returning until management irons out quite a few wrinkles.

The shows were great that they had each night, water slides were fun for the kids. Judy & Samantha were amazing to deal with and book the on resort restaurants, book excursions and helpful with any inquiries. The beach was beautiful, there were chairs and beds, easy to watch the kids and relax.

This was my second time staying at Finest Playa Mujeres. My first visit was about 10 years ago when the resort had just opened, and I’m happy to say the quality has remained very good over the years. The service continues to be excellent. I especially want to recognize Jeremías at the bar and Julio at the Finest Club bar. Both were very kind and attentive and truly made our experience better. The drinks are even better than I remember from my first visit, and the food was also very good with plenty of variety. Like any place, there are always small things that could improve. When we visited Domo, the restaurant in the Finest Club area, the air conditioning was not working, which made the experience a bit uncomfortable. Also, at times there was only one bartender at certain bars, especially at the pool bar, which can be a lot for one person when it gets busy. Overall, I would definitely recommend this resort. It works well for families because there are activities for children, but it also has adults-only areas for those looking for a quieter stay. I didn’t travel with my kids this time, so I can’t comment in detail on the children’s activities, but it was clear there were many options available. We would definitely consider coming back in the future. Please pass along our thanks to Jeremías and Julio for their great service.

Clean rooms, friendly staff, excellent restaurants, very nice pool area with lots of seating