Quintana Roo Scuba Diving Holidays

Was good! The hotel is huge so you need to walk much if your room is far from the Main amenities. The shows are really good.

The property was nice.Not very well lit at night so walking was hard.Not a lot of variety of food at the buffet same repetitive food every day I wouldn’t really consider it buffet. if you dine at one of the restaurants when you left there, you had to go to the buffet very very limited portions in the restaurants. The drinks were subpar.We never got coffee pods in our room.The maker was there asked several time for coffee never got any.Lack of nightly entertainment for a adult only resort.Beach towels.If you did not get one when you first seen them filling the bins you did not get one for the day.When asked for one we were told they were filling the bins 3 hours later still no towels.A lot of returning guest told us it was going down hill food,drinks,service.Nice people but would not return.Oh we ordered room service one night we could not get into the 1 open restaurant we called at 9pm we were told 45mins..ok had to deal with that or go hungry well at 2:15am the knocked on our door with the food we ordered at 9pm.needless to say my husband was NOT happy .

Receptionist with bad attitude. No information was given about room location, restaurants activities etc. concierge staff not helpful or friendly. 95% of restaurants servers rude and would treat you accordingly to the bracelet color you wear (upgrade level). I would think twice before returning to this hotel.

Service is very good and staff is very friendly. ood is the same every day.

Amazing property, good food, clean pools and wonderful staff

Amazing property, good food, clean pools and wonderful staff

Service is very good and staff is very friendly. ood is the same every day.

Amazing property, good food, clean pools and wonderful staff

The room was clean although can use touchups as it is showinv wear and tear. The staff (at the beach and resturants) were exceptional as well.