The Tweed Mountain Holidays

Easy access and central

The apartment was great: cleanliness, location, view, amenities, parking etc. But I would never stay there again and this is why. Outside the apartment, at the elevators and in the corridors, there was a terrible, foul odour, eminating from the rubbish shoot, for the entire stay. The odour even came in to the apartment if we went near the front door, so we had to stuff a mat and towels against the bottom of the door. To make matters worse, I reported this offensive and putrid stench to the Hilton staff (concierge and security manager) 3 times, and each time they played dumb and made out like they didn't know anything about it. Some days the stink seemed worse than the previous day. It turns out that residents and guests throughout the building, on multiple floors, in the elevators, the corridors, at the pool, were discussing the disgusting smell amongst themselves (and with me), with many others making complaints to the Hilton staff and some moving rooms to higher floors in a bid to get away from it. According to some guests who had stayed there previously, this is a common and well known issue with this building. And the Hilton staff plays dumb about it and does nothing about it, pretending that it's the first time they've heard the complaint every time. Great apartment, great everything. But I will never stay there again, nor recommend it to anyone else. There are plenty of other buildings in Surfers Paradise.

The appartment was very basic in terms of fitout and furnishings( kitchen utensils etc). Only one large and one small towel per person per stay regardless of the length (12 day stay in our case) which was quite insufficient IMO, even though there is laundry ( which is the management agency argument ) 2 towels pp would be a bare minimum given the length of stay. No service midway again didn't expect a clean but a re-supply of towels would have been nice given the length of stay. There should be different service depending on the duration of stay, so in our case, staying 12 days and to be "treated" the same as someone staying for 5 or 7 doesn't make sense. So a mini service at least say every 7 days at least would make sense.

We stayed in the qt cabins and they were amazing! Such a cosy, relaxing space and the service was fantastic

Certain aspects are very good and residual style and furniture from the Versace is still present, however it’s starting to feel a little tired in places. Still recommend the experience

Great stay for a small family with young kids. 2bed 2bath, amazing ocean view on 50th floor. Shops and restaurants are very close walking distance and now the esplanade is closed to cars it’s much nicer with young kids. Things to note: Room could’ve been cleaner, dust, etc. Great Facilities but looking a little tired, broken tiles around indoor spa, mould and mildew. The sound was a little annoying from neighbours. Partiers in the above room were heard quite loudly when sitting outside as there is a small gap between balcony glass fence and the ground - sound travelled. Overall we would consider staying again if needed.

We stayed in the qt cabins and they were amazing! Such a cosy, relaxing space and the service was fantastic

Certain aspects are very good and residual style and furniture from the Versace is still present, however it’s starting to feel a little tired in places. Still recommend the experience

Perfect location everything near by great views awesome pools.

We couldn't have been happier with our place. It had a very well appointed kitchen and the furniture was very comfortable to take in the most amazing view. The building is right on the beach and just a short walk to the eateries in Surfers Paradise. Would definately recommend.

It is easy to check-in and they have friendly staffs. It is close to beach amd shopping district. The accommodation is nice and clean.

It is easy to check-in and they have friendly staffs. It is close to beach amd shopping district. The accommodation is nice and clean.

Great location and service.

Nice little appartment. Great convenient location with a nice view of sunset.