Blue Mountains Luxury Holidays

There were no hosts attending the reception and everything done via email telling you how to access room. So although this is convenient for some it's lacking in real hospitality. Even had a blackout one evening for two and a half hours but couldn't contact anybody and we weren't even emailed to give a reason or explanation as to whether it was the whoke area or just our motel. The room was dusty all behind and at sides of bed, under the seating also. Bathroom had peeling paint/wallpaper and the sink area around taps were grimy I cleaned that myself. The furniture was old and had old water mark stains everywhere. So overall I wasn't very happy really. I know it was a budget motel but I would have expected better cleanliness and being able to actually speak to someone. I wouldn't recommend this motel.

Quite isolated and rooms getting a bit tired but staff and food great and very relaxing

Great stay, good sleep in a clean room

There were no hosts attending the reception and everything done via email telling you how to access room. So although this is convenient for some it's lacking in real hospitality. Even had a blackout one evening for two and a half hours but couldn't contact anybody and we weren't even emailed to give a reason or explanation as to whether it was the whoke area or just our motel. The room was dusty all behind and at sides of bed, under the seating also. Bathroom had peeling paint/wallpaper and the sink area around taps were grimy I cleaned that myself. The furniture was old and had old water mark stains everywhere. So overall I wasn't very happy really. I know it was a budget motel but I would have expected better cleanliness and being able to actually speak to someone. I wouldn't recommend this motel.

Great stay, good sleep in a clean room