Cancun Luxury Holidays

Clean room, friendly staff

We did a little resort hop halfway through our trip, and wow — we are so glad this was our final stop! It ended our vacation on such a high note. The food was excellent (consistently good, which isn’t always the case at resorts), and the drinks were really well done. Our room was beautiful and comfortable. We weren’t able to get a king bed, which was a bit of a bummer, but honestly it didn’t take away from the overall experience. The beach access was easy and convenient, and I really appreciated the size of the resort — not too big, not overwhelming, and it felt easy to navigate. We also met some great people during our stay, which made it even more memorable. Such a great way to wrap up our trip — we’d absolutely come back as well as recommend!

Very nice hotel, excellent experience, the food was good. The asian restaurant was the best with the best customer service. My only 2 complaints, staff was calling to my room at 8am for some reason, when you are on vacation i want to rest, not waking up early. And the most important thing for me was the lack of real Mexican Music in the hotel, No Mariachis and not showing the rich Mexican culture that i was expecting. Other than that i will recommend and i will come back soon to this hotel.

Staff were excellent. Rooms were large, clean and well stocked. Food and drink were great.

The ocean was visible from the room, providing us with the best breeze and sights possible.

The ocean was visible from the room, providing us with the best breeze and sights possible.

First, I would like to say the service all the way around was impeccable! Special mentions to Miguel at the door and Juan by the pool for always smiling and giving great service. Everything was clean housekeeping was great. The food was pretty good for an all-inclusive. Areas for improvement: I know they were dealing with with a bad smell in the downstairs areas, but the massive amounts of spray air freshener was overwhelming at times to the point of making my eyes and nose burn. We never once got to eat dinner in the dining room, except for I guess the first night in the Mexican restaurant, which was average at best which is the only reason we were able to get in there without a terribly long wait. I would not go back just partly because of the cattle call for dinner. No one wants to stand in line or wait around that long, I would advise taking reservations as other resorts do. We ended up eating room service in the room every night and then going down for whatever entertainment we could find which was hit and miss could use more entertainment options.

Great Stay to spend a relaxing time