Quintana Roo Luxury Holidays

Great Stay to spend a relaxing time

We did a little resort hop halfway through our trip, and wow — we are so glad this was our final stop! It ended our vacation on such a high note. The food was excellent (consistently good, which isn’t always the case at resorts), and the drinks were really well done. Our room was beautiful and comfortable. We weren’t able to get a king bed, which was a bit of a bummer, but honestly it didn’t take away from the overall experience. The beach access was easy and convenient, and I really appreciated the size of the resort — not too big, not overwhelming, and it felt easy to navigate. We also met some great people during our stay, which made it even more memorable. Such a great way to wrap up our trip — we’d absolutely come back as well as recommend!

First, I would like to say the service all the way around was impeccable! Special mentions to Miguel at the door and Juan by the pool for always smiling and giving great service. Everything was clean housekeeping was great. The food was pretty good for an all-inclusive. Areas for improvement: I know they were dealing with with a bad smell in the downstairs areas, but the massive amounts of spray air freshener was overwhelming at times to the point of making my eyes and nose burn. We never once got to eat dinner in the dining room, except for I guess the first night in the Mexican restaurant, which was average at best which is the only reason we were able to get in there without a terribly long wait. I would not go back just partly because of the cattle call for dinner. No one wants to stand in line or wait around that long, I would advise taking reservations as other resorts do. We ended up eating room service in the room every night and then going down for whatever entertainment we could find which was hit and miss could use more entertainment options.

Clean room, friendly staff. Our stay was amazing.

Staff were wonderful especially our Butlers Omar, David and Migiel. Room was very clean and maid service was great. Restaurant options were very good as well as the outside areas by the pools were convenient for pool goers.

Great Stay to spend a relaxing time

First, I would like to say the service all the way around was impeccable! Special mentions to Miguel at the door and Juan by the pool for always smiling and giving great service. Everything was clean housekeeping was great. The food was pretty good for an all-inclusive. Areas for improvement: I know they were dealing with with a bad smell in the downstairs areas, but the massive amounts of spray air freshener was overwhelming at times to the point of making my eyes and nose burn. We never once got to eat dinner in the dining room, except for I guess the first night in the Mexican restaurant, which was average at best which is the only reason we were able to get in there without a terribly long wait. I would not go back just partly because of the cattle call for dinner. No one wants to stand in line or wait around that long, I would advise taking reservations as other resorts do. We ended up eating room service in the room every night and then going down for whatever entertainment we could find which was hit and miss could use more entertainment options.