Sovereign Island Kid friendly Holidays

Pick up keys was easy but in a run down place. Apartment: the view was amazing and was able to enjoy a wine each afternoon on the balcony. Pool was beautiful but not warm. Indoor pool warmer which had spa connected too it but there was way too many people and lots of chaos and no hotel supervision. The bathrooms: main bed bathroom was gross. So much mould in the grout of shower and floors. On ceiling and around shower, and probably due to no exhaust fans working. 2nd room bathroom ok. Hair in drain etc. pillows lumpy need replacing and all blankets not washed in ages, had smell to them. NO LOCKS WORKED. Balcony door did not lock (47th floor) . That’s a safety hazard . Bathroom doors also didn’t lock . Great to have washer and dryer in little laundry but was quite dirty and gross. Floors were slimy and re mopped that. If the place was cleaned properly it would be ok. The locks is the main issue. Advised company through a review after checking in and had no response. Apartment could do with a reno in regards to sofa which was uncomfortable due to the pole in your back and beds and pillows etc. location great, view was beautiful and place was tidy. Wouldn’t call it luxury apartments though. Provide your own pool towels too which was fine.

Everything was good, The apartment was very clean, the staff were very friendly, the common areas such as the pool were clean, the jacuzzi was very nice, and the BBQ area was excellent.

Beach view was magnificent.

The room was basically clean but finger marks left unattended on various surfaces made it feel grotty. The beds were ok but the pillow selection was poor While slightly complex initial check in due to the apartment being in a gated community once checked in, the access system worked very well with an undercover car spot allocated

We had an amazing stay…the hotel is beautiful, the staff were extremely friendly and efficient…nothing was too much for them. They made our stay so welcoming and comfortable. I could not fault them and will definitely come back again. Thank you for an incredible experience

Staff were all very friendly and welcoming. Rooms are tired but facilities are a good standard.

Great location with fantastic facilities.

The location is amazing: right on the beach, easy walk into Surfers shops and eateries, free onsite parking, really well set up with three bedrooms, full kitchen and laundry with washer and dryer, two bathrooms and heaps of room to spread out a bit.

The pool was nice and not to far to walk to the beach.

Pick up keys was easy but in a run down place. Apartment: the view was amazing and was able to enjoy a wine each afternoon on the balcony. Pool was beautiful but not warm. Indoor pool warmer which had spa connected too it but there was way too many people and lots of chaos and no hotel supervision. The bathrooms: main bed bathroom was gross. So much mould in the grout of shower and floors. On ceiling and around shower, and probably due to no exhaust fans working. 2nd room bathroom ok. Hair in drain etc. pillows lumpy need replacing and all blankets not washed in ages, had smell to them. NO LOCKS WORKED. Balcony door did not lock (47th floor) . That’s a safety hazard . Bathroom doors also didn’t lock . Great to have washer and dryer in little laundry but was quite dirty and gross. Floors were slimy and re mopped that. If the place was cleaned properly it would be ok. The locks is the main issue. Advised company through a review after checking in and had no response. Apartment could do with a reno in regards to sofa which was uncomfortable due to the pole in your back and beds and pillows etc. location great, view was beautiful and place was tidy. Wouldn’t call it luxury apartments though. Provide your own pool towels too which was fine.