Upolu Kid friendly Holidays

The spa treatment by Va was especially good. I appreciated her careful and calm demeanor, and how thorough she was. She was very professional.

No complaints about the room and resort but definitely an issue with service and staff. Had dinner there a couple of times and we had to wait around for a while to get served. We had to go find someone to help take our orders.

As a woman travelling on my own I felt so safe and I didn’t meet one staff member that wasn’t smiling, checking in on me or giving me advise for places to go/see. The hotel assisted me with hiring a car and getting me to/from the airport which was very appreciated. The hotel also arranged for me to see a local rugby game, which I highly recommend, and they made sure I was taken care of from start to finish. The grounds and beach were beautiful and well maintained, my room had good AC and I also used their laundry service which was well priced and returned to me the same day. They also have complimentary snorkel gear which was great!

Don’t read in to the negativity! It’s a picturesque location, with nice comfortable rooms and great aircon! The staff are lovely, the cocktails are good and the food offering is great (for Samoa). To save you the search, this hotel is no longer the Sheraton Samoa Beach resort. It changed hands in Dec 2025. But don’t let that deter you. We stayed at 3 separate hotels between the two main islands (including the actual Sheraton) and this was easily our favourite. The only thing I will say is it could use a little more TLC around the grounds for minor things like gardens, but they seemed to be working on this while we were there. Please taper your expectations for these types of destinations! Small island nations have may have big hearts, but they don’t have big budgets. Don’t expect to find a fancy Bali resort here! All in all, we loved our stay! Thanks team

It is a great place in all respects.

Don’t read in to the negativity! It’s a picturesque location, with nice comfortable rooms and great aircon! The staff are lovely, the cocktails are good and the food offering is great (for Samoa). To save you the search, this hotel is no longer the Sheraton Samoa Beach resort. It changed hands in Dec 2025. But don’t let that deter you. We stayed at 3 separate hotels between the two main islands (including the actual Sheraton) and this was easily our favourite. The only thing I will say is it could use a little more TLC around the grounds for minor things like gardens, but they seemed to be working on this while we were there. Please taper your expectations for these types of destinations! Small island nations have may have big hearts, but they don’t have big budgets. Don’t expect to find a fancy Bali resort here! All in all, we loved our stay! Thanks team

Great place to stay Can’t complain and no issues I can highlight

The spa treatment by Va was especially good. I appreciated her careful and calm demeanor, and how thorough she was. She was very professional.

No complaints about the room and resort but definitely an issue with service and staff. Had dinner there a couple of times and we had to wait around for a while to get served. We had to go find someone to help take our orders.

The staff at this property is amazing which makes for a superb stay. I hope to be back again.