Luzon Honeymoon Holidays

Staff at Belmont were great, from front desk, concierge, Bellmen, guards, to housekeeping. They were very polite and helpful. from our experience: I asked for an airport view and was assigned to one. Unfortunately the room was not too tight and the door has an opening from the floor of about 1.5 inches. It was loud when people passed bye. We could hear their conversation. So I called from desk and informed of the problem. Gabby, solved the problem right away by assigning us to a better room. She assisted us by sending a bellman to assist us with our luggage in moving to the new room. She kept checking if we are satisfied. Front dsk was always ready to help. Security was always ready to greet and open the doors. Housekeeping made sure that the room is clean as per our preference. I thank the staff, they were great. We stayed for a total of 10 day at Belmont.

Every employee wears a sincere smile. From the front desk receptionist to the room service staff, they proactively identify guests' needs and provide timely assistance, resulting in an excellent service experience!

I should have partial refund and discount. The cable tv network had been stripped of its normal and routine channels of bloomberg, axn, tap and HBO (and many others). I complained to desk and IT, and they did not know. finally a supervisor of IT came to my room to say that their cable tv had been stripped or taken away. I would have stayed 3 more nights if they had cable tv (a feature in all Manila hotels for foreigners), but when my 2 nights were used up, I left asap.

Nothing special .

Nice comfortable and close to everything

I should have partial refund and discount. The cable tv network had been stripped of its normal and routine channels of bloomberg, axn, tap and HBO (and many others). I complained to desk and IT, and they did not know. finally a supervisor of IT came to my room to say that their cable tv had been stripped or taken away. I would have stayed 3 more nights if they had cable tv (a feature in all Manila hotels for foreigners), but when my 2 nights were used up, I left asap.

Every employee wears a sincere smile. From the front desk receptionist to the room service staff, they proactively identify guests' needs and provide timely assistance, resulting in an excellent service experience!

Nothing special .

Staff at Belmont were great, from front desk, concierge, Bellmen, guards, to housekeeping. They were very polite and helpful. from our experience: I asked for an airport view and was assigned to one. Unfortunately the room was not too tight and the door has an opening from the floor of about 1.5 inches. It was loud when people passed bye. We could hear their conversation. So I called from desk and informed of the problem. Gabby, solved the problem right away by assigning us to a better room. She assisted us by sending a bellman to assist us with our luggage in moving to the new room. She kept checking if we are satisfied. Front dsk was always ready to help. Security was always ready to greet and open the doors. Housekeeping made sure that the room is clean as per our preference. I thank the staff, they were great. We stayed for a total of 10 day at Belmont.

I should have partial refund and discount. The cable tv network had been stripped of its normal and routine channels of bloomberg, axn, tap and HBO (and many others). I complained to desk and IT, and they did not know. finally a supervisor of IT came to my room to say that their cable tv had been stripped or taken away. I would have stayed 3 more nights if they had cable tv (a feature in all Manila hotels for foreigners), but when my 2 nights were used up, I left asap.

Nothing special .