Randall's Island Golf Holidays

Beautiful hotel . Clean friendly. The pool area is amazing. I highly recommend.

The manager was rude.

Nice hotel - would definitely stay again

noisette floor but nice hotel

The suite we had was large and very nicely furnished. One nit picky thing about the room was that we had nightstands on both sides of the bed which is good but one side had no outlet to plug our phone charger in. It seems to me an easy solve is to have lamps with an outlet in the base of the lamp. The lamp was plugged in to an outlet which must have been in the middle of the bed and not accessible. We like the quiet lobby and the location was perfect for us as we were visiting friends that both lived within an easy walk from our hotel. The staff was friendly and we had good housekeeping service.

Really comfortable hotel with great staff. Walkable to everywhere that we had come to NYC for. Desk staff on morning of departure were really helpful with a personal issue we had, and very appreciative of their assistance.

The manager was rude.

Overall the stay was great. It was a place to lay our heads down at night. The Pool is only open until 6 for kids- I brought a Teenager, so after a long day a good swim is what we needed, but no dice! Pool area was kept as clean as it could- the pool staff needs a bit more hospitality training, some lounges were not prioritized for guests of the hotel. Desk help was great from the moment we arrived to when we left. We felt very safe staying there.

Place was nice and clean. I recommend bringing slippers.

The staff are wonderful. They go o I t of there way to be helpful.

Our family greatly enjoyed the convenience of Empire Hotel. The highlights were: 1) excellent location (scenic, near Central Park and lots of restaurants, convenient access to coffee & shops, etc.), 2) rooftop pool gave our kids a great afternoon option on a super hot lazy day, 3) the staff was kind and responsive. Noting that our room phone did not connect to the front desk (always a busy signal when I pressed the front desk button), but I just called the hotel number from my cell phone and got thru there. Overall I would highly recommend!