Illinois Beach Holidays

No deal with local parking garages as well as hidden fees at check-in. The bar / coffee shop was super good the night staff not so much I went out to have a cigarette after a wedding I had changed clothes and left my key card in the suit when I went to come back in they accuse me of being someone else that matched my description and would not give me a key card to my room to get back in without having a argument. They said I matched the description of someone who went into a room with a key I had neither considering I was outside as soon as I got back and changed clothes the lady at the desk kept being rude and telling me to show what Key used to go into a different room when that was a different person. And I was at the desk only to get a another key for my room definitely will never stay here again

I really like this hotel for its proximity to the lake, Navy Pier, and Millennium Park. It’s super easy to get a cab or ride share to anywhere in the city. While there is a restaurant and room service, which we used one time, you can order Door Dash from any number of restaurants in the area. Just a tip: use Spot Hero for the parking garages nearby. It’s much less expensive than the valet.

The location was great as well as the service. The room was exceptional

The pump was not working on the conditioner bottle or it was empty

Lots of restaurants and food options. Room was comfortable.

It was exceptional as always!

No deal with local parking garages as well as hidden fees at check-in. The bar / coffee shop was super good the night staff not so much I went out to have a cigarette after a wedding I had changed clothes and left my key card in the suit when I went to come back in they accuse me of being someone else that matched my description and would not give me a key card to my room to get back in without having a argument. They said I matched the description of someone who went into a room with a key I had neither considering I was outside as soon as I got back and changed clothes the lady at the desk kept being rude and telling me to show what Key used to go into a different room when that was a different person. And I was at the desk only to get a another key for my room definitely will never stay here again

I really like this hotel for its proximity to the lake, Navy Pier, and Millennium Park. It’s super easy to get a cab or ride share to anywhere in the city. While there is a restaurant and room service, which we used one time, you can order Door Dash from any number of restaurants in the area. Just a tip: use Spot Hero for the parking garages nearby. It’s much less expensive than the valet.

The location was great as well as the service. The room was exceptional