Riviera Maya All inclusive Holidays

If you’re younger than 60 years old and enjoy doing activities at the resort, don’t stay at this location. You’ll have a better time at the family resort-princess sunset. This hotel felt outdated. The elevators worked half the time. A majority of the staff seemed like they didn’t want to be there with an exception of a couple people working. Every time we asked for a golf cart ride to the sister property, the bell hops acted like it was an inconvenience when they weren’t doing anything. The food was below average at the buffet and at one point we were severed raw chicken. The sit down restaurants on the property were decent. The alcoholic beverages were subpar. The piña coladas and other blends drinks tasted like fake flavors. The best drinks were two ingredient drinks like rum/coke or rum/pineapple juice. The beach on the adults only side was alright. We spent more time over at the sister resort because overall the vibe was better and more enjoyable. If you’re going to spend your money, make sure to really research the hotels. If we come back we will be going to the Princess Sunset Resort.

Clean rooms, friendly & attentive staff, amazing pools. There are 15+ dining options, small portions but all delicious. The water sports (we did scuba diving) offered on site are safe and memorable. Only downside was the beach view, rather lackluster. Everybody we spoke to that had been to several Cancun resorts said the Excellence is easily the best, and they’re right. Highly recommended for honeymoon, anniversaries, or trips with friends.

Everything was great, the staff are just the best. This was our second time and we definitely will be back

We could enjoy snorkeling in the hotel zone under any weather.

Friendly workers, and a lot of them

If you’re younger than 60 years old and enjoy doing activities at the resort, don’t stay at this location. You’ll have a better time at the family resort-princess sunset. This hotel felt outdated. The elevators worked half the time. A majority of the staff seemed like they didn’t want to be there with an exception of a couple people working. Every time we asked for a golf cart ride to the sister property, the bell hops acted like it was an inconvenience when they weren’t doing anything. The food was below average at the buffet and at one point we were severed raw chicken. The sit down restaurants on the property were decent. The alcoholic beverages were subpar. The piña coladas and other blends drinks tasted like fake flavors. The best drinks were two ingredient drinks like rum/coke or rum/pineapple juice. The beach on the adults only side was alright. We spent more time over at the sister resort because overall the vibe was better and more enjoyable. If you’re going to spend your money, make sure to really research the hotels. If we come back we will be going to the Princess Sunset Resort.

Clean rooms, friendly & attentive staff, amazing pools. There are 15+ dining options, small portions but all delicious. The water sports (we did scuba diving) offered on site are safe and memorable. Only downside was the beach view, rather lackluster. Everybody we spoke to that had been to several Cancun resorts said the Excellence is easily the best, and they’re right. Highly recommended for honeymoon, anniversaries, or trips with friends.