Bangkok Old Town All inclusive Holidays

Excellent staff who show genuine concern for their guests

The hotel is a nice hotel in a good location with good breakfast. It isn't too far from a main street and a mall. The main street is very busy so it took a while to get to the hotel, but we used the metro to get around which was easy and quick. We also used the gym which has pretty good equipment.

My no 1 hotel in Bangkok

Great stay in a great location. The flooring was a bit worn but otherwise perfect and the iew was great!!

I am giving this hotel a 1 star. This is due to the lack of effort by the front desk when asking for a billing receipt and to release the security deposit. I write this a month past my stay, since the security deposit has still not been released. I have asked via email multiple times for this and their team has assured me but to no avail. This is terrible customer service and due to this I have put in a chargeback request with my cc on this. Overall the hotel is fine and the cleaning staff is very attentive. The gym was very much lacking and the breakfast was solid. Some positives and negatives about the hotel itself. But the one star is due to the terrible lack of service by the front desk/billing team on the release of deposit.

View from the Balcony was amazing! 56th Floor. Breakfast had plenty of options and the staff were very attentive. Beautiful place to stay. I highly recommend it!