Western Suburbs Adventure Holidays

Amazing staff all around, provded amenities were adequate, stay was co fortabke and convenient All staff has been courteous and friendly they exceeded our expectations. We will most definitely use LALCO RESIDENCYfor our future stay and meetings.

The property was really great, they even gave us an upgrade to a Suite room without asking. There room service and all other services we great. Overall it was really a nice experience.

Excellent Service and Very clean, food is also top notch no exceptions made

Friendly staff, smooth check-in and check-out. Comfortable room. I had a comfortable stay.

Having stayed at this hotel on several occasions, I chose to return because of its calm, zen-like atmosphere and excellent location, which feels like an oasis after a day in the hustle and bustle of the city. The property is generally very clean, and the lobby creates a welcoming first impression. Unfortunately, the check-in experience was a major let-down and well below the standards I have come to expect from this hotel. While the staff were quick to acknowledge the issue and offered complimentary lounge access for one day during our five-night stay, the gesture felt somewhat inadequate as it did not extend to any other facilities. The staff were otherwise helpful throughout our stay, and breakfast was good, although there was room for improvement. Overall, while the hotel retains its peaceful charm and strong location, parts of the property are beginning to feel dated, and the disappointing arrival experience detracted from what could have been a much stronger stay.

Excellent Service and Very clean, food is also top notch no exceptions made

Friendly staff, smooth check-in and check-out. Comfortable room. I had a comfortable stay.

Having stayed at this hotel on several occasions, I chose to return because of its calm, zen-like atmosphere and excellent location, which feels like an oasis after a day in the hustle and bustle of the city. The property is generally very clean, and the lobby creates a welcoming first impression. Unfortunately, the check-in experience was a major let-down and well below the standards I have come to expect from this hotel. While the staff were quick to acknowledge the issue and offered complimentary lounge access for one day during our five-night stay, the gesture felt somewhat inadequate as it did not extend to any other facilities. The staff were otherwise helpful throughout our stay, and breakfast was good, although there was room for improvement. Overall, while the hotel retains its peaceful charm and strong location, parts of the property are beginning to feel dated, and the disappointing arrival experience detracted from what could have been a much stronger stay.