Australian Capital Territory Adventure Holidays

Clean room, clean and tidy premises, friendly, polite and professional staff, i used self check in and all went well apart from the machine not issuing me keys, but it was still very breezy to get my keys from reception as i did all the preliminary check in and pre auth at the kiosk to the left of reception. We didnt utilose the breakfast, but my kids used the pool, and although i felt bad for any poeple without kids at the pool, everybody at the hotel pool was so accepting of the school holiday influx of kids in the pool. We felt very comfortable letting our kids enjoy their time in the pool and NEVER felt that they were being a nuisance. (My kids are quite well behaved but some people dislike happy and rowdy children, which i respect, but makes me feel uncomfortable and uptight if i know) Id stay again because our stay just felt easy. Thankyou Novotel for an overall lovely experience.

Had an amazing time lots of great food and spent lots of time with animals

Excellent high quality service, and great dining/drink options. Always clean and a great aesthetic.

Room was clean and functional. Restaurant in the hotel was so-so, price was reasonable

I was disappointed with the standard of this hotel. The public areas on the ground floor were contemporary and funky, but that’s where it stopped. The rooms are very tired and the air conditioning system is ancient. The hotel needs some major $$$ spent on it

Room was clean and functional. Restaurant in the hotel was so-so, price was reasonable

Customer service was excellent from all staff. Very clean and quiet space. Undercover secure parking with over 2 m clearance. Great location with beautiful views.