Facts:
a) cost of the room per night 120€.
b) The hotel claims to be a 4 stars
Review: we arrived at 10pm. We dealt with a young lady unable to speak English. She kept saying: “You need to book your breakfast now, to put it on the card”.
I don’t want to book any breakfast. If I want it tomorrow, ill pay for it.
“You need to book your breakfast now, to put it on the card”
Alright
The day after, I had a conference call. Got to my room and try to call the number. No line.
Rushed to the reception and another lady tells me to try again.
Pointing out that I am able to use a phone, she suggests: “can you postpone the conference call?”
I wish I had a camera to record this suggestion.
Politely, I requested another room, from where I could not get into the conference call.
Great job Van der Valk.
Please send your staff back to the primary school.
APPALLING.