Zisa Hotels, Palermo

"I am not sure who photo-shopped the photos for this property. This hotel needs to state that it is a budget hotel. The description should make it clear that you do not have a bathroom in your room. The bathroom is located across the hallway of our room and makes that difficult to use. The bathroom is private and is yours that you have a key for to use. It was also very difficult to get in contact with anyone to get us onto the property. This property felt more like staying in a hostil and not the type of hotel I would chose to stay. The property was clean and the staff were pleasant."

"Unfortunately our room was a big disappointment, given the photos looked quite nice. It was located on the 1st floor, very small and dated, with minimal natural light due to the wall immediately outside the window. The bathroom was unclean and dated. The bed looked like it was from the Convent round the corner. Overall a depressing space, so we decided to immediately check out and change hotels. There maybe nicer rooms available on higher floors but I wouldn't recommend from our experience."

"Loved this location!! The room was great and had a giant shower! We were walking distance to restaurants and markets and the sights we wanted. I would absolutely book here again!"

"Everything was excellent. Service was world -class. Beautiful appointments. Perfect in every way."

"Great breakfast"

"Very nice European breakfast. Staff was wonderful. Excellent location. "

"What a great, unique hotel!!! Room was amazing, breakfast was great and staff was 5star!!!"

"Breakfast had many delicious options. Air conditioner worked!! Staff was very friendly "

"Excellent hotel close to the city centre with its pedestrianised area and attractions. Traditional and comfortable. Cosy but freshly decorated room. Hospitality tray. Comfortable communal areas. Excellent breakfast. Staff could not do too much for you. Bus from airport stopped about 150m away, so easy to access. Would thoroughly recommend."