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"The owner was very kind . He brought me into his office and chatted with a translator app and offered me tea and snacks. Very kind person "

"隔音非常不好，不確定是隔壁房還是樓上6樓洗衣房發出的聲響，11點多到凌晨2點多了都還持續有聲響，雖然收費不貴，硬體設備不會有太大要求，只求有個休息睡覺的地方，但很可借連這基本的的品質都沒有，環境清潔的也不乾淨"

"Pricing is so good, can’t ask for more"

"Did not bother to inform me in advance about advance payment, nor bothered to inform me in advance about cash payment. I've already mentioned that I can't access their line contact for some reason, that was told 3 times to communicate via line. Obviously failed to listen When I'm stuck outside, she even insist that I'll need to make payment before can enter... till I said I'll make the payment after putting my luggage. Totally a failed in handling simple operations and basic...

"Staff is good-mannered and helpful"

"Good and have a train-easy go to airport "

"It's a good hotel for the price. Would stay there again."

"Within walking distance to train station so it’s handy to go to places, "

"This was a good hotel for cheap. The breakfast was good. Staff was great. Only thing is the floors are dirty though hallways. "

"The area has very few breakfast options and parking can be an issue. However the room was comfortable, clean and had a decent bed and good bathroom facilities. The only two negative issues are that there is no bedside lamp (for getting up at night) and the TV remove control did not work. I would visit Neostay again because it has great value for money and is clean and comfortable. "

"It was not maintained damaged furniture needed alots of repairs "

"很清幽的環境，在湖的旁邊，不像市區擁擠，要往台積電或是峨嵋風景區都滿快的，浴缸很大可以泡澡，房間也很寬敞，吃早餐時老闆正好在餐廳，還推薦我好多新竹的景點跟美食，尤其推薦我一間老店魚丸湯，他的燕餃是我吃過最好吃的燕餃，現場吃完還外帶兩包冷凍的回去"

"Nice & comfortable"

"room is clean and near railway station"

"Good hotel"

"CP值高"

"For a business trip, this is a reasonable place to stay."

"No free guava this time? :)"

"Room was very clean and spacy. Station, shops and market, they were all walking distance. Staff was very helpful and friendly."

"房間寬敞 室內明亮 備品臨時點心還不錯 牙刷讚 洗髮乳沐浴乳好 但是床有點中間塌陷 睡得不太安穩 不太平整 整體而言不錯"