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"Tried to cancel thru the Expedia virtual service, several times, to no avail. Never stayed, rebooked to another location. When I booked, the location given in Maioli was behind a gas station in centre of town. 24 hours prior to arrival, I verified the address on Google map and it was outside the city, in the hills. Since I am cycling, I wasn't going to launch myself into the Taiwanese hills, after a day of cycling."

"A quiet place to stay, very nice dining room and garden."

"CP值高"

"Nice & comfortable"

"最高です。"

"The staff were very friendly and helpful!"

"整潔、幾乎聞不到煙味"

"服務態度好"

"很清幽的環境，在湖的旁邊，不像市區擁擠，要往台積電或是峨嵋風景區都滿快的，浴缸很大可以泡澡，房間也很寬敞，吃早餐時老闆正好在餐廳，還推薦我好多新竹的景點跟美食，尤其推薦我一間老店魚丸湯，他的燕餃是我吃過最好吃的燕餃，現場吃完還外帶兩包冷凍的回去"

"It’s a very pleasant stay overall. The front desk is always responding fast of my requests. They are also very friendly which makes you feel welcome!! Will stay next time !!"

"Amazing host and beautiful place"

"房間寬敞 室內明亮 備品臨時點心還不錯 牙刷讚 洗髮乳沐浴乳好 但是床有點中間塌陷 睡得不太安穩 不太平整 整體而言不錯"

"It was not maintained damaged furniture needed alots of repairs "

"The property is very outdated for the price. The staff are nice and warm hearted which is good. The location is meant for family vacation primary focuses on kids. Dinner was good but because there are so many kids its kinda annoying. The breakfast was horrible. I should've research a bit more before choosing this place. "

"舒服 除了有蚊子咬了我一晚 哈"

"我們早上九點去用餐到的時候很多東西已經都快沒了，工作人員也沒有及時補上。 室內沒有準備免洗拖鞋"

"私は日本から来て、近くのビリヤード場に行くためにここに二日間滞在しました。 2度目の利用ですが、とても満足しています。 私はは中国語が話せない。女性のスタッフは翻訳機を使い対応してくれました。とても親切です。 朝食も食べました。台湾の気分が味わえます。 次回もここを利用したいです。 ありがとうございます。 我從日本來，為了去附近的撞球館，在這裡住了兩天。 這是我第二次入住，非常滿意。 我不會說中文。女店員用翻譯機和我溝通，真的很親切。 我也吃了早餐，可以感受到台灣的氛圍。 下次還想再住這裡。 謝謝您。 "

"Quiet, private"

"The area has very few breakfast options and parking can be an issue. However the room was comfortable, clean and had a decent bed and good bathroom facilities. The only two negative issues are that there is no bedside lamp (for getting up at night) and the TV remove control did not work. I would visit Neostay again because it has great value for money and is clean and comfortable. "

"Nice to stay "