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"Clean room and hotel was convenient for my short stay. Staff were very professional, warm and responsive and I would like to make a special mention of the young gentleman who helped me when I had issues connecting to WiFi. Unfortunately I cannot remember his name but he was excellent and patiently helped me to identify why I was unable to connect to WiFi. He made me feel valued as a customer and it is staff like him that really make a stay memorable and I am very grateful. Great location near Cable Car Station. I highly recommend this hotel"

"It was very clean and a good breakfast. But the staff does not speak English for questions needing to be answered. "

"WOW. The place was so beautiful. It was sat between mountains with the BEST scenes ever. The room we stayed in was so beautiful and had an unreal view of the hills. The food was also amazing. We had certain requirements as we can only eat halal food, and they made sure to accommodate as best they could. Felix and Elvis were honestly so good. The best service ever. They helped us prepare and helped with our whole itinerary to Tianmen Mountains and the Avatar Mountains. From the airport, a driver was provided, and picked us up promptly. The car was luxury. As part of the itinerary, they also booked our tickets to the 2 mountains, and provided us with drivers to and from there. We were honestly stress free and the whole experience was exceptional. Anytime we had any enquiries, we just messaged the team and they got back to us within minutes. "

"We really enjoyed staying here because of how attentive the owner was, it's quaint and intimate, good for a short stay. We figired out the heating it's a bit on the cooler side if you like that. The owner is quick with helping with everything we needed. We recommend having we chat installed. This place is a family owned business, in a safe area, a little difficult to find but our hotel manager helped us a lot, we placed the orthopedic hospital as reference when taking a taxi back. Overall a perfect place to stay as it is close to the cable car for tinamen mountaint and a quick cab eide to 72 towers and close to thw train station for a cheap ride to furong ancient town! Also went to thw national park forna day feom here."

"Good cleaning staff Ran out of food everyday at buffet Poor help with getting a early morning taxi almost missed our train Front desk attendant and security could not get us a taxi so a stranger helped us 😡"

"The place was amazing and I highly recommend it! Staff was so friendly and they went way above and beyond expectations. 10 stars!"

"Friendly and helpful staff (especially Wendy), great view of the mountains and sunset. "

"Room was adequate and clean. I liked the location 10 minutes walk to South Gate or SW gate can’t remember but a main entrance to two parks I visited in the Wullingyang area. Close to the town area with lots of local restaurants around. They also offered to pick me up from Zhangjiajie train station complimentary. I enjoyed coffee and early sun on the roof deck with the resident cat. "

"Great stay. Very nice rooms with a good breakfast. Would recommend to anybody."