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"My room is big with 1/3 of space is for the bathroom. The lighting condition is really poor in the bathroom. My wife needs to make sure but she can barely see anything. The mirror area has two lights each about 6 cm, each with 3 LEDs so it’s really dark there. The gym is pathetic with a few pieces of old equipments. No smoking is not enforced so people smoke right in front of the no smoking sign by the elevators. Breakfast has the same boring stuffs"

"We had a really good time at the hotel, grace and all the staff were so helpful and kind. Very stunning location around the mountains. The shuttle transfer was so easy to arrange thanks to grace. Would highly recommend staying here"

"Clean, comfortable and good location. We were 15-20 min walk from the east gate of Zhangjiajie Forest Park. The hotel included breakfast, lots of options but less if you do not eat pork (you have have eggs, some breads, salad, cereals, noodles, fruit /veggies). Staff in the laundry room were so kind, I appreciated their help with the washing. There are also snacks in the lobby. After a long day of hiking in 30 degrees, a little icecream bar was what I needed. Thank you to the staff, everyone was super nice! :) "

"The staff were very helpful in particular Olivia. Exceptional and takes care of everything. Yamam the Tea master also created an amazing tea ceremony experience. The activities and the service was very good. The heated pool and view is out of this world! Amazing. The property is rustic it could do with some maintenance and up Keep it’s tiered, the cold pool didn’t look usable and no comfy loungers. I would stay again apart from for the food. None of it was good and due to the remote nature of the property that is what you are stuck with. So property in nature lovely, food awful."

"Very friendly and welcoming staff, nice location"

"We provided our room # when we went in for breakfast; however, when used a plate to hold some fruit to bring to our room, the staffs their seem to hesitant and told us that we need to registered, so that they can pick up the plate from our room?not sure why this is required, when our room number was already provided when we walked in to the breakfast room."

"I'm sorry, but it wasn't what I expected. The bed was very hard, and there was a lot of noise around; I had to cancel my stay immediately."

"Choosing this hotel was the best experience; the staff were very friendly and incredibly attentive, helping me with everything."

"The location it’s excellent when you wanna visit national Park. It’s very close to everything if you need to go somewhere just order DiDi very easy. The stuff very helpful they help you to book anything what you want!"