"First off, the address is wrong. It directs you to JOMO hotel in another town that is not Fenghuang. We got in late at night and had to spend an hour sorting this out with our Taxi driver’s help.
The hotel is right next to a nightclub so the music is blasting in your room. Don’t expect to get any sleep because it’s so loud that it almost feels like you are sleeping in a nightclub.
This is not a 3.5 star hotel. I’m not sure how it got this rating. This definitely feels like a 1 star motel....
"Nice area with a shopping mall next door and connected to hotel. Most are local brands but lots of dining option. Check in reception is a bit disappointing. Two girls attending the checkin counter don't even looked up and greet me or acknowledge my being standing there waiting to be checked in. Just working on their keyboard. I am sure they know I was standing there waiting. After a minute or do, another staff ( from a back office?) greeted me and asked if she can help me with anything. If...
" Ok, there is both good and bad with this Hotel. Let's start out with the good. The price was good. The room was clean. The room looked nice. The décor was nice. The view from the Balcony in my room was nice, but the view really depended on the weather. if the weather was bad, you could not see the mountains and were just stuck seeing other buildings It had hot water and decent water pressure. The staff was nice but spoke no English.
Now for the Bad: On hotels.com, the map shows...
"This is a fantastic secluded hotel, with amazing friendly service, it was. 1 hr ride from the airport but less than200rmb in a taxi, well worth the effort as the location is stunning and the service first class"
"Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked...
"If you’re looking for a peaceful retreat surrounded by nature, this hotel is a true hidden gem. Tucked away in a quiet location with breathtaking mountain views, it offers the perfect escape from the noise and stress of city life. From the moment we arrived, we were impressed by the serene atmosphere, friendly service, and the attention to detail throughout the property.
The rooms are spacious, clean, and beautifully designed to blend in with the natural surroundings. Our room had a large...
"Location was completely wrong indicated at the Expedia page. Outside of town in a forest area. You need a taxi as no bus line is available near the hotel."
"Absolute gorgeous view from the balcony. The front desk staff and kitchen staff are so friendly and helpful with guidance in zhangjiajie. My family had a wonderful trip thanks to them! "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"This hotel was comfortable and the staff made us feel like family. They went out of their way to help us including booking tickets, organizing rides and working to make our stay exceptional. "
"It was a very memorable stay for our family here. The view was exceptional. The best part about our stay is having Frankie coordinate everything for us from pick up at train station, dinning, tickets to Zhangjaijei National park to the ins and outs of the area. He went above and beyond to make sure our stay was comfortable and enjoyable. The staff were very accommodating. I would love to stay here again next time I visit. "
"Clean and modern hotel which is situated in the middle of the city. You can get local or western food (KFC) nearby and you can walk to the cable car station going to the mountain"
"Our stay here was great! The location was perfect for food, tourism, and getting to the airport/train station. The staff and their hospitality were incredible. Would recommend! "
"Superbly clean and nice b&b in a great location
The host is nice. Minimal English. Had a booking issue as their first Expedia customer but that seems sorted out now
Was hard to find "
"Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions "
"Absolute gorgeous view from the balcony. The front desk staff and kitchen staff are so friendly and helpful with guidance in zhangjiajie. My family had a wonderful trip thanks to them! "
"My daughter and I recently stayed at this charming hotel nestled right under the mountain, and it was a wonderful experience. The location is absolutely stunning, with beautiful views and a peaceful atmosphere that makes it perfect for a relaxing getaway.
The hotel itself is very clean and well-maintained, with comfortable rooms and spotless common areas. The staff were all incredibly friendly and welcoming, always ready to help with a smile.
The food was another highlight — fresh, flavorful, and served in a cozy dining area that made every meal enjoyable.
Overall, I highly recommend this hotel for anyone looking to unwind in a scenic, quiet location with great service and quality food."
If I need to cancel my hotel reservation in Xiangxi, will I receive a refund?
Yes, most hotel bookings are fully refundable provided that you cancel prior to the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of the scheduled arrival. If you have a non-refundable reservation, you might be able to cancel it and be given a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Xiangxi.
What's the best budget-friendly accommodation in Xiangxi?
JunYa Hotel of Hibiscus town is a hotel with a restaurant and free breakfast, and it's a top choice on Expedia for families. Also, attractions such as Tunliang Mountain Scenic Resort and Phoenix Ancient Tower are fun for children of all ages. Find more child-friendly accommodations in Xiangxi.
What's the best accommodation for a couple going to Xiangxi?
What's the best dog-friendly place to stay in Xiangxi?
Hemu House is a top hotel for people travelling with their pets, and offers concierge services and a free food/drink shopping service for its human guests. Phoenix Haven is another good option for you and your pet. See more pet-friendly hotel accommodations in Xiangxi.
Juntian Hotel is a favourite hotel with our travellers looking for stylish accommodation, and features 2 guestrooms, parking and free airport pick-up. See all boutique hotels in Xiangxi.
What are some accommodation options with pools in Xiangxi?
Visitors can enjoy all that Xiangxi has to offer, including the mountain views, temples and spas. Tourists can also enjoy the city's university setting and monuments. In Xiangxi, there are 84 hotels and other accommodation options to choose from. Find out more about Xiangxi.
The hottest months are usually August and July, with an average temperature of 25°C, while the coldest months are January and December, with an average of 8°C. The rainiest months in Xiangxi are June, May, April and July, with each month seeing an average of 274 mm of rainfall.
