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"Good cleaning staff Ran out of food everyday at buffet Poor help with getting a early morning taxi almost missed our train Front desk attendant and security could not get us a taxi so a stranger helped us 😡"

"The food was excellent, all locally-sourced organic food. Almost all Chinese food. There was coffee available at breakfast. The room was nice and big, with an excellent shower. The hotel provided free transport to/from the National Park entrance, and arranged for transport to/from airport and train station."

"Very clean hotel with big rooms, shuttle service to and from airport and some attractions. Annie was great and was available via WhatsApp if whatever we needed! Great experience "

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"I had a wonderful stay at this hotel and would highly recommend it to anyone looking for comfort, convenience, and great service. From the moment I arrived, the staff was warm, welcoming, and attentive, making the check-in process smooth and stress-free."

"The place was amazing and I highly recommend it! Staff was so friendly and they went way above and beyond expectations. 10 stars!"

"The hotel is truly unique in terms of surrounding and buildings (though it was in a remote area). The stay was an exceptionly experience to us. We were greeted by the manager and sent off by him personally. He was warmth and sincere when servicing us. The overall feel of the stay was marvelous. "

"David and the staff were amazing, inviting us even to share in their New Year’s dinner. The location is gorgeous although a bit remote, so plan to organize your activities in advance if you can since getting a ride from DiDi can be a challenge. "

"Lovely and homely stay at the lodge. We were pleasantly upgraded to a cabin room which we loved. Rain was extremely welcoming and helped us with all our luggage and even brought out a heater to our room as soon as we asked. Great communication, amazing location for the Zhangjaijei mountains, and Rain even dropped us and picked us up. There is a tea master as well who makes home made teas and some cute pets. Truly feels like a lovely family run cosy home. Would definitely recommend!"