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Reviews of SunValley Hotel

4.5 out of 5
SunValley Hotel
45, Gangbyeonyuwonji-gil, Yeoju, Gyeonggi

Reviews

8.2

Very good

Rating 10 - Excellent. 208 out of 510 reviews" "
Rating 8 - Good. 197 out of 510 reviews" "
Rating 6 - Okay. 58 out of 510 reviews" "
Rating 4 - Poor. 31 out of 510 reviews" "
Rating 2 - Terrible. 16 out of 510 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Hyeongcheol

Stayed 1 night in Dec 2023

4/10 Poor

Kristen, Honolulu

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We are staying in the area for several weeks to visit family, and decided to stay at this hotel for one night entirely for our kids to use the swimming pool(s). The property description on Expedia says there are various pools AND a water park for an extra fee. This is not true. There is only the water park that you have to pay extra for. Also, you must exit the hotel and then enter the water park in a separate door way. Half of the water park was closed for some reason (including the large water slides). The areas that were open were pretty dingy and worn out looking (grimy water stains on walls and poor interior lighting). Also, they require you to wear a cap if you want to swim, and many of the lifeguards spent their time staring at their smart phones. On a positive note, the rooms are well kept, clean, and mostly updated. Additionally, the restaurant on the 13th floor had wonderful views of the river. However, we did see mold growing on the grapes set out for the breakfast buffet. Yeoju is definitely worth visiting, but if you require a high standard of lodging, maybe this place should not be the first choice. If you only need a room (i.e., no food or swimming), it could be pretty good.
Stayed 1 night in Jul 2023

10/10 Excellent

Jin Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious property, great service
Stayed 3 nights in Jan 2023
Response from 남한강썬밸리 호텔 on 27 Jan 2023
안녕하세요. 남한강썬밸리 호텔입니다.저희 호텔을 이용해 주셔서 감사합니다. 앞으로도 많은 이용 부탁드립니다. 감사합니다.

8/10 Good

Jenny

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
View from the balcony was amazing and I like the spacious room and bathroom

8/10 Good

Lorenz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant. Especially if you chose the Korean dishes
Stayed 1 night in Sep 2022

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great riverside location across from a famous temple. Quiet and relaxed atmosphere. Attentive staff. Breakfast a good value with many local foods. Large, modern room. Will stay again.
Stayed 2 nights in Sep 2022
Response from 썬밸리호텔 관리자 on 28 Sept 2022
Warm greetings from Sunvalley hotel ! Thank you for stay with us. We are pleased to share your review with our all team members to improve our warmest service for making your next stay as a better experience. Looking forward to welcoming you back. Thank you.

6/10 Okay

nam

Travelled with family and small children
Disliked: Staff & service
Good location for other leisure activities. There are so many things to do near hotel.
Stayed 1 night in Jun 2022
Response from 썬밸리호텔 관리자 on 15 Jul 2022
Warm greetings from Sunvalley hotel ! Thank you for stay with us. Looking forward to welcoming you back. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
무난
무난무난했습니다!
Stayed 1 night in Dec 2021
Response from 썬밸리호텔 관리자 on 4 Jan 2022
안녕하세요. 먼저 저희 썬밸리호텔을 이용해주셔서 진심으로 감사 드립니다. 고객님의 좋은 평점을 남겨주신 것에 다시 한번 감사의 말씀을 드리며, 앞으로도 좋은 모습 보여드릴 수 있도록 저희 전직원 모두가 최선을 다할 것을 약속 드립니다. 감사합니다.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️⭐️⭐️⭐️⭐️
Another Superb stay!!! The friendly staff, view, and comfort was Amazing!!!
Stayed 2 nights in Oct 2021
Response from 썬밸리호텔 관리자 on 15 Dec 2021
Warm greetings from Sunvalley hotel ! Thank you for stay with us. We are pleased to share your review with our all team members to improve our warmest service for making your next stay as a better experience. Looking forward to welcoming you back. Thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pottery shopping and biking convenience
Very convenient location for pottery shopping and access to the bike trail, both of which were the focus of this trip! It was a ladies weekend of shopping and men were biking. Nice view of river from room. Breakfast buffet offered plenty of options, but for the price of the room, wish it had been included in the rate rather than being an additional cost. Not sure when hotels started offering only hand size towels & not full size towels. 3 of our recent hotel stays have not had full size towels, including this hotel.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful ⭐️⭐️⭐️⭐️⭐️
Once again, an Amazing and Wonderful stay! The Front Desk Staff accommodated our request for the full river view and highest floor. The room was well cleaned.
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 가성비 좋은 호텔
오래된 인테리어긴 했으나 상당히 깨끗했습니다. 편의점도 지하에 있어서 편리하더라구요. 방도 널찍한 편이라 가족들이 지내기 좋습니다.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, but they overcharge for everything
The hotel and its amenities were fine. The room was relatively clean and somewhat spacious. The main issue I had with the hotel was that they charge for everything, from the use of the gym, the pool, waterpark, etc. The room service menu prices were a bit high for this kind of hotel. I would expect paying those prices at a 5 star hotel but not for a 4 star on this level. For example, I believe an order of french fries was a little less than $30. However, we were able to avoid those exorbitant room service menu prices by ordering delivery (pizza and chicken) using a Korean food delivery app service. Another thing that wasn't cool was that check-in is at 3pm but you have to pay about $20 per person to use the swimming pool or waterpark, which closes at 6pm. That didn't seem worth it at all, so we didn't get to go to the pool or waterpark. They even charged to use the gym ($10 for hotel guests). The hotel basically gave the feeling that you pay a decent price for the room, but you have to pay to do anything else or pay more than what it would normally be worth. I figure that's where the hotel makes up for their relatively decent room prices.
Stayed 1 night in Aug 2020

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Jae, 여주

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
시설도 좋고 화장실도 깨끗했네요. 잘 쉬고 가요. 그리고 조식은 맛없다는 평 많아서 안먹었고 5층 야외 수영장에서 셀프 바베큐 파티 할수있는데 양도 적당하고 좋았습니다.
Stayed 2 nights in Jul 2020

8/10 Good

Minseok

Stayed 1 night in Jul 2020

8/10 Good

JiEun

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

BONGSEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

SL, Daegu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice staffs Not special but convenient
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no mention about the pool being attached to the waterpark and it was 34 Celsius. The staff was not helpful.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For those using the bicycle path, it is about 100km from Seoul and directly on the path, making it an ideal place to stop. I was able to park my bicycle in the hotel. Apparently this has become an important customer base for them. There are a number of restaurants not too far from the hotel, although it is possible to eat there as well. The lobby is unforgettable.
Stayed 1 night in May 2019
Response from Sunvalley hotel on 13 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

DONG HYUN

Liked: Cleanliness, staff & service
Nice stay in Yeoju
Overall a good place to stay if near Yeoju
Stayed 1 night in Apr 2019
Response from 썬밸리호텔&워터파크 on 17 Apr 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Hannes

Liked: Cleanliness, room comfort
Breakfast could be better. Full kitchen available but some cooks are not motivated to cook for guests.
Stayed 9 nights in Feb 2019
Response from 남한강 썬밸리호텔&워터파크 on 2 Mar 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Calvin, US

Liked: Cleanliness, staff & service, property conditions & facilities
It has amazing customer service and they have a nice view of the river
Stayed 4 nights in Oct 2018
Response from 남한강 썬밸리호텔&워터파크 on 2 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Eric, Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of a water-park resort. I found the hotel as it was on the Seoul to Busan bike path. Friendly staff. Room was clean and comfortable. Breakfast buffet was very good, though cost extra.
Stayed 1 night in Oct 2018
Response from 남한강 썬밸리호텔&워터파크 on 15 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position on the river
Clean, good value, convienient is you are riding on the 4 rivers bike path. It has its own water park, which I did not get s chance to try but looked great
Stayed 1 night in Jun 2018
Response from 남한강 썬밸리호텔&워터파크 on 22 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

현주

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from x on 7 May 2024
안녕하세요. 현주 고객님 남한강 썬밸리호텔입니다. 고객님의 소중한 후기에 감사드리며, 보다 나은 서비스를 제공하기 위해 더욱 노력하겠습니다. 이용해 주셔서 감사드립니다.

10/10 Excellent

YU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from x on 4 Mar 2024
안녕하세요. YU고객님 남한강 썬밸리호텔입니다. 고객님의 소중한 후기에 감사드리며, 보다 나은 서비스를 제공하기 위해 더욱 노력하겠습니다. 이용해 주셔서 감사드립니다.

10/10 Excellent

Young beom

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from x on 4 Mar 2024
안녕하세요. Young beom고객님 남한강 썬밸리호텔입니다. 고객님의 소중한 후기에 감사드리며, 보다 나은 서비스를 제공하기 위해 더욱 노력하겠습니다. 이용해 주셔서 감사드립니다.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from x on 4 Mar 2024
안녕하세요. Anonymous 고객님 남한강 썬밸리호텔입니다. 고객님의 소중한 후기에 감사드리며, 보다 나은 서비스를 제공하기 위해 더욱 노력하겠습니다. 이용해 주셔서 감사드립니다.

10/10 Excellent

MyeongKwon

Stayed 1 night in Jan 2024
Response from x on 15 Feb 2024
안녕하세요.MyeongKwon 고객님 남한강 썬밸리호텔입니다. 고객님의 소중한 후기에 감사드리며, 보다 나은 서비스를 제공하기 위해 더욱 노력하겠습니다. 이용해 주셔서 감사드립니다.

8/10 Good

Yoon-kyum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편히 쉬다 갑니다~
호텔 주변에 걸어서 먹을 만한 곳이 없다는 것 외에는 특별히 단점은 없었습니다. 호텔 내 음식비는 좀 비싼 듯하고요. 암튼 잘 쉬었습니다.
Stayed 1 night in Dec 2023

6/10 Okay

sooyeon

Liked: Room comfort
Stayed 1 night in Dec 2023

6/10 Okay

DAMI

Travelled with family
가족단위는 숙박하기 괜찮아요. 다만 룸 온도가 열풍으로만 가능해서 넘 건조해요.
Stayed 1 night in Dec 2023

8/10 Good

hyekyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

4/10 Poor

JIN HAK

Stayed 1 night in Aug 2023

8/10 Good

Hyunkyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
에어콘 소리가 너무 컸던거 말고는 모두 최고
Stayed 1 night in Aug 2023

8/10 Good

Su

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and comfortable.
Stayed 2 nights in Jul 2023

8/10 Good

Kyunghee

Stayed 1 night in Jul 2023

8/10 Good

동학

Stayed 1 night in Jun 2023

10/10 Excellent

SEOKJU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
썬밸리 호텔 숙박 후기
뷰가 정말 좋고 서비스도 만족스러웠습니다. 다음에도 또 이용하겠습니다.
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Room comfort
3 Singe Bed 숙박,,, 같이 담소할 여유 공간이 전혀 없음. 청결하고, Bed는 편안함.
Stayed 1 night in Apr 2023
Response from 남한강썬밸리 호텔 on 12 May 2023
안녕하세요. 남한강 썬밸리 호텔입니다. 저희 호텔을 찾아주셔서 감사드리며, 앞으로도 많은 이용부탁드립니다. 감사합니다.

10/10 Excellent

TAE WOOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안한 가족 여행
강변뷰의 발코니가 있는 객실이였는데, 뷰가 너무 좋았고 조용하고 편안한 여행이였습니다. 그리고, 수영장은 작았지만 유치원생 아들이 놀기에 좋았네요...
Stayed 1 night in Apr 2023
Response from 남한강썬밸리 호텔 on 12 May 2023
안녕하세요. 남한강 썬밸리 호텔입니다. 즐겁고 만족한 여행이 되신 것 같아 다행입니다. 앞으로 많은 이용부탁드립니다. 감사합니다.

8/10 Good

SangHa

Stayed 1 night in Apr 2023
Response from 남한강썬밸리 호텔 on 12 May 2023
안녕하세요. 남한강 썬밸리호텔입니다. 고객님 소중한 이용 후기 감사드리며, 앞으로 보다 나은 서비스를 제공할 수 있도록 노력하겠습니다. 감사합니다.

2/10 Terrible

Youngmin

Stayed 1 night in Mar 2023