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"Clean room, just needed the shower updating as it leaked badly over the bath through the shower screen and on to the floor (room 116). Really lovely position overlooking the beach. We stayed for one night and enjoyed a wonderful breakfast, which was made even better by the helpful and friendly staff. My husband is a celiac and required gluten free food. They sorted everything for him and nothing was too much trouble. We will be back! Thank you ☺️"

"The room was dusty and cobwebs were around the inside of the window and we had spiders in there. The hotel was not very well maintained, could do with painting and upgrading of some of the furniture. The wooden panelling in pool area needs attention as well. We booked breakfast for 9am and when we arrived the scrambled eggs were dried up, no black pudding, no bacon and no butter available. Parking was fine. I had wanted to stay at the hotel for a while and was disappointed with my overall experience and would not visit agan."

" Breakfast good fresh parking good and free"

"Arrived to a warm welcome and advised room checks were to be completed, so check in was about 2.15. Booked a king size superior. Clean and had all you needed. Drink outside in the sun is always a delight. Had a good nights sleep. Bed very comfortable. Breakfast was an excellent choice of cereals, fruit, toast, crumpets, yoghurt and more, along with a great choice of cooked. Have stayed before and always found the staff to be friendly, helpful & polite."

"Great place for visits to Norwich - great breakfast"

"What a fantastic place to stay. All the staff were really lovely, friendly and kind. The food was fab, rooms spotless and it was very quiet. 10/10 Will definitely stay again 🌟🌟🌟🌟🌟🌟🌟🌟🌟"

"My two daughters and I were informed by reception the night before that breakfast would start at a certain time. However, when we arrived the next morning, we were told by the lady behind the bar that because it was a bank holiday, breakfast would open an hour later. While we understood the change, the staff member was very rude, obnoxious, and unprofessional in the way she spoke to us. When we said we would report the matter, she replied, “I don’t care.” I later reported this to reception, where both staff members were very apologetic and understanding."

"Very clean, had everything we needed. Reception was always available. Nice little selection of tea/coffee/toiletries. Really good location"

"Great hotel , an old building with a stylish interior . Staff were lovely and friendly, and so helpful. Food inventive and freshly cooked , much better than your average hotel, a real menu, for breakfast, lunch and dinner full of interesting choices - well done chef! Look forward to staying there again Remember the name - St Giles House Hotel - it’s going places !! "