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"It just wasn’t my type of place to stay"

"I recently stayed at this hotel and overall had a pleasant experience. The check-in process was smooth, and the front desk staff were friendly and helpful throughout my stay. My room was clean, comfortable, and well-maintained, making it easy to relax after a long drive. One of the highlights was the convenient location, which made getting around very easy. The amenities were nice, though the breakfast bar could use some improvement. The food itself was good when available, but items like eggs and breakfast sandwiches were not consistently restocked. After waiting a while, we notified the front desk. The staff member had to go to the back to find the kitchen worker, who seemed unaware the bar needed attention. Unfortunately, the employee appeared distracted, spending time visiting with a non-employee instead of focusing on keeping the breakfast area stocked. I also noticed a potential safety concern with the room door. When we left, the auto-lock engaged before the door fully closed, preventing it from shutting properly. I had to manually adjust the lever to secure it. This could be a security issue if not addressed. We stayed on the first floor, which was quiet and free of any disturbances. Overall, I would recommend this hotel for its comfort and convenience. With a few improvements, particularly in breakfast service and attention to maintenance details, it could easily provide an excellent experience from start to finish."

"Staff was not very helpful. They just pushed you on to the next person who “might” be coming in later but then they didn’t. Most of the time there wasn’t even anyone at the desk. Phone was not connected in room and was told they were being worked on but then realized it was simply unplugged. And the pool water did not look clean, which was something that I really wanted to do. The hot tub was empty. TV was dark and I asked for help and a guy that came in just acted like there was nothing he could do. Just like the front desk people, he just pushed it off to someone else who never came. Check in took 45 minutes because hotel cards would not work for elevator. Had to haul our luggage back and forth and couldn’t even take the stairs that were locked. We finally got cards that worked for the elevator. I had not been informed about the $50 deposit for the room and it took several days to get it back. I was new to this experience and it was disappointing. Just some simple info about our stay seemed to be pushed to the next person who just sent it right back. The only good thing was that the food was excellent. "

"We left one hotel due to the conditions, was able to book this stay within a matter of other people. Thank You much love "

"So I booked it for wrong weekend- not sure why the app suggested the following weekend instead of the night I was looking- needed 4/12, booked 4/19. That was my fault and was unfortunate. The clerk was rude- asking if I booked the right location since she couldn’t see the reservation. That’s how we discovered it was the wrong date. I was clearly panicking and trying to fix the dates, realized there was a huge fee- discussed this with my husband in front of the clerk. She never said anything. Another customer came in, we moved aside for them to check in- again clerk said nothing. After the other customer left and I had fixed the reservation- the clerk then says- you should have let me cancel it and we could have waived the fee. I looked at her and asked why she hadn’t said anything? She replied she “was going to”- I politely said that would have been a reason to interrupt my panic!!!?! She only said sorry and then was rude again about not being able to see the new reservation and asked again did I book the right Forrest city - the other option being NC. I showed her the new reservation and she was irritated because I had an number from Expedia and not a confirmation number letting me know she did not approve of using Expedia and I “should have just booked it with her”. "

"Clean room, great AC, good breakfast, fast front desk service and great stores and restaurants in the area"

"My booking was for smoking room @ the checkin they told me they r out only they have regular rooms. Rooms. "

"This stay was so AMAZING! The staff was wonderful the room was beautiful and clean. "

"Room, pool, breakfast, staff.. everything was great! "