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"Arrived to a luke warm welcome. The bedroom window was wide open, to air the room, which was damp. The reception area stank of cigarettes smoke. The carpets are so grubby, some steps the carpet is held together with gaffer tape. When we said we wouldn’t be staying because it wasn’t suitable and damp and in general disrepair. We weren’t offered any incentive to stay or give an option for a better room. This hotel would have been amazing in the 1980’s but has indeed lost all its charm. "

"Room and bathroom were clean and cozy. "

"Excellent location for Islay ferries . Beautiful surroundings, lovely property, perfect food "

"Cottages are lovely,restaraunt was very nice,we had breakfast and that was very good(although i never got my egg!). Not too sure about the swimming pool area,mrs thought it wasnt clean,the water very cold. We went off peak,so wasnt too busy,weather terrible as well(not the hotels fault for that). Went on ferry to Tarbert,was very disappointed,theres nothing to see and do,lots of places closed."

"Our Dog was welcomed. Very friendly and approachable staff, our room was as expected clean and exactly what we required as being disabled, on the ground floor and a walk in shower. We had no problems getting there, and being there, staff were excellent and attentive, Especially Gavin GM. Dale HM, and Pete the Executive Chef. Other staff were friendly and helpful too. We had a great stay."

"The communication from Chris the host was excellent, she was extremely helpful and gave us plenty of extra information about the area. The chalet was clean, comfortable and well appointed, its location was amazing with such beautiful loch walks fantastic for our dog. The local cafe, Inn and locals in general were all so welcoming. I would definitely recommend the chalet to anyone wanting beautiful scenery on your doorstep!"

"Comfortable bed, very clean, amazing breakfast, super helpful hosts (plus one very cute one!) "

"We were disappointed that there was no welcome pack, not even a teabag. The location is wonderful, but for the money paid, cleanliness wasn’t great. The dishwasher hadn’t been completely emptied, cobwebs visible, sofa corners - not pleasant & log basket wasn’t full for our first cold night indoors. The downstairs shower leaked water all over the floor under the glass side panel. But the house is lovely - just a bit more TLC."

"We had a lovely stay here. Campbell was communicative and helpful. The flat was comfortable and spacious for us and had a beautiful outlook. The kitchen was well stocked with utensils etc. We enjoyed our time there"