Top Hotels Near Westroads Mall in Omaha from NZ$84

"I don’t usually write reviews, but this experience was honestly concerning enough that I felt like I had to share. From the start, things felt off. The pool was closed, and instead of closing off the pool area they closed half of the hotel which wasn’t mentioned and made the place feel kind of run down. When we got to our room, I was genuinely shocked at how dirty it was. It looked like it hadn’t been cleaned in a long time. There were greasy smudges and buildup on pretty much every surface, and what looked like toothpaste and grime on the tables. The bedding was the worst part, it honestly felt like it had just been re-tucked instead of changed, and there were stains on the sheets and pillowcases. There were also splash stains on the headboard of the bed. After staying three nights, my skin broke out worse than it has in years, which made me even more uncomfortable about how clean things actually were. The carpet felt dirty to the point we didn’t want to take our socks off, the bathroom floor was gross, and the shower never got hot, just cold water the entire time no matter what time of day we tried. The “breakfast” was also really disappointing, just waffles, dry cereal with no milk, and toast. Overall, this stay just didn’t feel clean or well taken care of, and it was honestly pretty concerning. I would definitely not stay here again."

"Beautiful freshly renovated we loved it also very quiet!"

"Big rooms helpful staff clean and breakfast is nice size "

"Clean rooms"

"Yes and yes "

"Yes"

"Convenient location, nice variety of Breakfast items "

"Nobody ever at front desk. Waited 45 min for someone to come to desk. Extended stay customer service tried to call the property to find staff the phone was left at the desk so no one answered! Asked for refund they told me to call 3rd party. Called 3rd party, they told me to contact hotel. Then tried to get refund for entire stay, 3rd party denied the refund because”after multiple attempts to reach the hotel in your behalf, we are unable to verify the reservation.” Which is bs, the 3rd party (hotels.com) should be able to see I was checked in??? What a nightmare, then had family emergency reached out for help from both parties and neither one helped. "

"Breakfast awesome. Front desk lady and the general manager were awesome. We paid for a king"