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"Lovely welcome, friendly staff"

"No plug in bathroom hand basin. 2 lightbulbs not working. Divet ripped on seam. Room cold no heating or extra blanket."

"This was a great surprise, expected a normal room over a pub but was amazed on being shown the room, it was a huge apartment with large living room with kitchen area, huge bedroom and bed, toilet had a jacuzzi and separate walk in shower. Public car park outside which is £3 from 5pm to 9am! "

"Parking was fine, plenty of space. Hotel very dated and in need of updating. Room odd!!! Massive pillar type thing in middle of room which had a tv attached to it. Tv was too big for said pillar and caused an obstruction. Room was really cold on arrival and the remote for the heating didnt seem to work. Staff were quick to rectify this for us but it didnt get much warmer. We didnt have breakfast so cant comment on that. Overall, i wouldnt stay again unless we were attending another event hosted by the hotel"

"Solid stay as usual. The core building is quite old so a lot of noise from the windows and draughty. But it is located really well and @ £12.50 the breakfast is very good value and quality"

"Very pet friendly. The breakfast was limited but decent."

"Friendly welcome, check-in desk in an awkward place, feel like your in the way of the bar staff or customers queuing the bar. Causing an obstruction with suitcases for someone wherever you stand. Room spacious and clean, plenty of tea, cofee milk etc provided. Had dinner, which was good and even had a go at the quiz! Breakfast the following morning was ok. There seemed to be some sort of staff meeting going on at one part of the dining room, and so there wasnt much instruction on what to do with regards helping yourself to tea or coffee etc, or care taken to provide much of a service, ordered at the bar, i had an omelette and it tasted a bit burnt in places. Server looked like she was the only one working and hence why maybe she didnt look happy to be there, but she wasnt rude at least. "

"Breakfast was fine , nice bread for toast, and nice cornflakes as should be expected. "

"One of the best spas I have visited. This is due to the friendly welcoming warm staff - specially Rosie who couldn’t do enough for us, she happily showed us around the facilities and made us feel very special. The fun, colourful vibe and swim up cocktails were a treat and the room with the double bath was one of its kind and so memorable. I would come back in a heartbeat - and hope to return later this year"