Best Western in West San Antonio from NZ$122

"They didn’t have housekeeping room was in terrible condition there was no one at check in waited for 30 minutes before we could find some one. Really bad experience. No parking always full horrible "

"No Free Breakfast "

"My room seemed unclean, pillow cases had stains, kitchen stove top was dirty and greasy. The room had an awful smell and toilet had a water leak. We didn’t even shower. "

"All the restaurants except for one are at the sister location. Feel like that is deceiving. The pool and fire pit closed several times due to weather. Just felt like we had to leave the property to enjoy our weekend. "

"Room was clean, staff was super nice, laundry room was clean but super super hot, pool was a good size but smelled real strong of chlorine, and free breakfast is a plus just wish they had another drink dispenser.. there was a lot of people waiting for drink and only water was coming out. "

"Very loud, dingy and old, appliances didn’t work and neither did the tv"

"The staff that was there were all very friendly and helpful, but they definitely need more staffing in the food section of the hotel"

"Staff was good. Arrived during time when raining heavily and no one was at front door area to assist. Room was not in a presentable condition and the Room temperature could not adjust Room was cold. Restroom the hot water by the vanity never got hot. Made my stay unfavorable "

"Very friendly and helpful staff"