Bed and Breakfast in West Phoenix

"Customer Service is average, carry your own towel, body lotion, body wash before you go this hotel and carry food as well. There is a no vending machine. Just only coffee machine there breakfast not available. Room empty then furniture."

"The hotel was awesome, pool and staff great. Restaurant was a bit weird.. ZUZU we walked out twice after being seated and waiting for service at around the 10 minute mark. Everything else and staff were great. Rooms awesome. "

"Clean and pleasant"

"Front staff were amazing and so friendly and helpful. Exceptional customer service, especially from the two throughout weekdays. "

"Mario was awesome. He is very friendly He was very helpful and went out of his way to make sure we had everything we needed "

"First of all you have to pay to park $25 a day in their parking garage. The elevators took forever. Got to the room and there was no toilet paper, and there were still used pool towels hanging up from the previous person. Theres no tv in the bedroom, and even the one in the living room was so cheap that it was unusable. No streaming service options. The shower head was terrible, barely a trickle of water. The amenities were amazing. The pool, great. The gym, the best ive seen. Overall i wouldnt stay here again because the room was just subpar. "

"Great location with a nice pool, hot tub good breakfast option and good food options close by."

"While an older property, we enjoyed everything about our stay from the free snacks, the pool, game room, kitchen, bed, etc. Highly recommend it. We will be back!"

"The different pools on the property were great b/c this avoided crowds. This is definitely a property that takes in sports traveling families/large families. We went the week of spring break. The hotel staff were polite. The property is large to walk around. The pool side food and beverages were pricey and even though we ordered through the QR code system we only got our drinks and didn't get our food so I had to ask for a manager to get reimbursed. Our reservations included breakfast and it was buffet or menu. The breakfast is good and assorted for a one to two night stayer. However, they do not change the menu other than the item of"waffle/pancakes/french toast". The replenishing and omelete station were very slow. The waiters and waitresses however were gracious and attentive. The last thing to share is the room, it is a standard room, the maintenance of the balcony does not look like its consistently power washed, the housekeeping was dissatifactory. The room we received was not clean b/c there were pieces of candy on the edges of the wall in the front lounge area. Whoever "refreshed" the first day, all the kuddos to this person b/c they did more than the bid minimum. The other days not so much. Would I return, only for the convenience of the family atmosphere and the different pool options. "