Independent in West Austin

"We arrived at about 7pm. First time here. Pictures on Expedia are outdated. This place needs lots of maintenance and work. As I walk in nobody was at desk but we waited then I see a man walk out the women’s restroom and it was the man that works behind the counter. He got me checked in. We got in our room and the smell was musty the room was humid and felt dirty. Unfortunately I reserved for two nights and so we managed through. I checked in that we had three guests in our room. Yet only 2 towels to shower with. When I asked for a extra towel the cleaning lady told me there was no housekeeping. Washer was broke? Not sure how sanitary and clean the towels and sheets are. Each bed had 2 small pillows. Usually its 4 pillows on each bed but we managed. Under my pillow looked and felt like dirt. My bed squeaked with every little movement but was comfortable. The lamp on table was wobbly and falling apart. Our balcony had one dirty tore up chair so we could not even sit outside. The pool pump was so loud and broken that it made a horrible sound and can be heard in the room. Found a dirty black hand print on the bathroom wall. Everything just felt so dirty. A hair in the microwave and the numbers didn’t work on it. Breakfast options were cereal, a frozen jimmy dean sausage breakfast sandwich, honey buns, bagels, banana, yogurt and coffee, orange juice, milk. Property needed lots if TLC. Stairs were peeling and falling apart. No ice machine. Wont ever stay here again. "

"Very nice "

"Beautiful "

"Everything is great"

"The kitchen was well appointed, and the views were beautiful. The house is large and has a couple of distinct areas so people can spread out which would make it nice for larger families / multi families or couples. The host was an easy communicator and very responsive."

"Amazing resort loved the heated pools in that time of the year "

"This property was perfect for our work event. It is nicely spread out to provide different venues for meetings. The bedrooms were also quite nice and the kitchen was well stocked, perfect for working lunches. Would definitely recommend this property to others. The hosts were excellent! Thank you! "

"Amazing Hotel, staff very friendly and helpful. Outdoor pool was refreshing with comfortable seating. "

"We had a wonderful stay! The views just never get old and the stay felt luxurious and relaxing. Nice that it was private and gated. We were very comfortable and felt very at home. Everything is clean and neat. "