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Reviews of AfriCamps at Doolhof- Glamping

AfriCamps at Doolhof- Glamping
Bovlei Rd, Wellington, Western Cape

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay. The views are beautiful and the tents are very comfortable for a family of 5. There is a lot of outdoor space for the kids to run around. We plan on returning if we travel back to South Africa.

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, room comfort
Loving Glamping
Love the extra added benefits of the place eg hot tub, braai facilities, good shower, simple kitchenette and good bed linens. The kitchen tops do need some updating, the deck and the deck chairs needs some painting/refurbish.
Stayed 2 nights in Oct 2021

10/10 Excellent

Casper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something new and exciting
Great experience! Lovely reception, great area
Stayed 1 night in Jan 2021

2/10 Terrible

Alex

Travelled with family
Disliked: Staff & service
Stay Away!
The accommodation cancelled our booking without telling us after we booked 3 months in advance. We only found out on the day while the guests were half way on their way to the africamps. When I called their head office, the receptionist Faith was just plain rude, not helpful at all, with an attitude like they were doing me a favor by looking into the issue then just never got back to us. Thankfully we were able to find other accommodation somewhere else. This is not the first bad business issue I have had with them. In fact it is now 3 out of 4 bad experiences now. All in all shocking customer service, that doesn’t care about their customers. They are fully booked each weekend so make you feel like they don’t need you anyway. I never want to deal with them again My advice, stay away from this group!
Stayed 2 nights in Nov 2020
Response from Andrea on 3 Dec 2020
Dear Alex, We are very sorry with regards to the circumstances surrounding the reasons for your bookings to be cancelled. As explained Expedia asked us not to reply to you as their customer care team took responsibility for this and chose to deal with you directly. We take great care in our service and have many happy guests and are sorry that you feel this way. Kind regards, Team AfriCamps

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019