Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
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Reviews of Omni Shoreham Hotel

4 out of 5
Omni Shoreham Hotel
2500 Calvert St Nw, Washington, DC

Reviews

8.6

Excellent

Rating 10 - Excellent. 793 out of 1310 reviews" "
Rating 8 - Good. 257 out of 1310 reviews" "
Rating 6 - Okay. 121 out of 1310 reviews" "
Rating 4 - Poor. 66 out of 1310 reviews" "
Rating 2 - Terrible. 73 out of 1310 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Selene

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were fantastic (except for the woman at check in who didn't know the hotel had a jacuzzi)! The elevator was very slow, small, and one was broken. The air in the rooms smelled horrible! They knew 4 people would be in the room but only gave us 2 towels. Front desk never answered phone. Sunday brunch started way too early (there was no just breakfast option), was insanely expensive for oatmeal and yogurt, and took an hour to get to us. I hope they get things worked out in hospitality because the brunch situation was very unfortunate. The grounds were lovely and area seemed safe.
Stayed 2 nights in May 2024
Response from deborah on 26 May 2024
Thank you for your feedback and for letting us know the issues you experience why staying with us so we can address them

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful.
Stayed 2 nights in May 2024
Response from deborah on 26 May 2024
Thank you for your feedback and we are looking forward to seeing you next stay with us

10/10 Excellent

erika

Liked: Staff & service, property conditions & facilities
Very nice hotel for advent and wedding
Stayed 1 night in May 2024
Response from deborah on 26 May 2024
Thank you so much for your feed back and we here are so glad you enjoyed your stay

10/10 Excellent

morris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with many self-contained amenities and very attractive outdoor spaces including the pool. The lobby and surrounding areas are huge with many places to sit and lounge. The location is great for walking to many dining options and the metro. The rooms are very spacious with comfortable furniture and bed. The on-site restaurant is very convenient and the food is quite good. The only downside I experienced was that the drains in the bathroom sink and tub were slow. Overall it was a very enjoyable visit to this property and I will definitely come back if my plans bring me back that way again.
Stayed 3 nights in May 2024
Response from deborah on 26 May 2024
Thank you so much your feedback about our property and letting us know the issues that your experiences why residing with us

10/10 Excellent

Suneil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service!
Stayed 3 nights in May 2024
Response from Sherry Qureshi on 26 May 2024
Thank you so much for the kind feedback, we truly appreciate it

8/10 Good

Georgianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy starting point to get around city
Stayed 2 nights in May 2024
Response from Sherry Qureshi on 26 May 2024
Thank you so much for the kind feedback we truly appreciate it

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the line
Stayed 4 nights in May 2024
Response from Sherry Qureshi on 26 May 2024
Thank you very much for the kind feedback, we truly appreciate it

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Alton Bailey- Guest Relations Manager on 22 May 2024
Hello Lindsey,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!! It was fantastic except for one thing: housekeeping was unbelievably loud; slamming doors, chatter, banging against the walls. Not everyone gets up early.
Stayed 3 nights in May 2024
Response from deborah on 21 May 2024
Thank you for your feedback we here at the Shoreham are very happy to hear that you enjoyed your stay with us

8/10 Good

Rosemary, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic hotel in nice neighborhood with easy walking access to nice restaurants. Staff at this hotel were top notch, very helpful
Stayed 1 night in Mar 2024
Response from deborah on 21 May 2024
Thank you for your feedback and we are happy you enjoyed your stay with us

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the property and staff are excellent I think a lot of services I’ve come to accept as standard were a separate charge which was surprising considering the price point of the property. Wi-fi not being included was surprising esp considering they had older TV’s which only allowed cromecast over wifi. Don’t bother paying for parking we easily found street parking all weekend right around the corner.
Stayed 3 nights in May 2024
Response from deborah on 21 May 2024
Thank you for your feedback and letting us know the issue you and how your experience was with us here at the Shoreham.

6/10 Okay

Jason

Travelled with partner
Disliked: Amenities
The pictures of the properly are deceiving. The pool was not open are room was small and stuffy. House keeping was slamming the doors at 930am when we had the do not disturb sign up. They only gave us one complimentary drink voucher it was two people on the reservation. Overall it was over hyped and over priced would not recommend or go back.
Stayed 2 nights in May 2024
Response from Alton Bailey- Guest Relations Manager on 20 May 2024
Dear Jason,Thank you for completing the survey regarding your recent stay at our property.Thank you for being a Select Guest member with Omni Hotels, your business is very important to us. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would like to sincerely apologize for the inconvenience that you encountered. We take pride in caring for our guests and we will take the necessary actions to ensure this experience is not repeated. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent rooms and service.
Stayed 2 nights in May 2024
Response from deborah on 19 May 2024
Thank you for your feed back

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Enough
Stayed 2 nights in May 2024
Response from sophie on 16 May 2024
Thank you so much for your rating, we are extremely happy to see that you had a great experience. Please make sure to visit us again. Sincerely,

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other the dated style, everything about the Shoreham was excellent, in particular the helpful staff and the nice heated pool.
Stayed 4 nights in May 2024
Response from sophie on 16 May 2024
Thank you so much for your kind feedback. We are very proud of our Team and we will make sure to share your comments with them.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, old world elegant hotel. Stunning lobby and modern room with vintage feel.
Stayed 1 night in May 2024
Response from sophie on 16 May 2024
Thank you Sherri for your review. We hope to see you back soon. Regards,

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Stayed 4 nights in May 2024
Response from sophie on 16 May 2024
Thank you Jennifer for your review, please accept our apologies if your stay was not entirely to your satisfaction. We hope that you will give us a second chance. Sincerely

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from sophie on 16 May 2024
Thank you Michelle, we are pleased to see that you enjoyed your time with us, away from home. We really appreciate you.Regards,

4/10 Poor

Shoreh

Travelled with partner
Disliked: Amenities
While we appreciated the historic value of the hotel and even though the common areas are well taken care of, the rooms and the facilities within the room were in dire need of an upgrade and attention. We ended up switching rooms three times. The first one was next to a very loud boiler room and the fume in the hallway was unbearable. The second room smelled so bad that we could not breathe. We think a pet had an accident on the carpet. The last room’s AC was broken but we just ran out of energy to move and thankfully the weather became cooler. I have been to other Omnis and have loved those every time but this experience will make me think twice before I decide based on the brand name and past experience!
Stayed 3 nights in May 2024
Response from Alton Bailey- Guest Relations Manager on 12 May 2024
Dear Shoreh,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham, I would like to formally apologize for your recent experience. At the Shoreham, we take pride in caring for our guests and we will ensure to target the areas that need improvement so that you and future guests do not repeat this experience. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Alton Bailey- Guest Relations Manager on 12 May 2024
Dear Shoreh,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in May 2024
Response from Michael on 10 May 2024
Hello Lesly, Thank you for completing the survey, we are very happy to see that you enjoyed your stay with us.If I can be of any assistance to you, please let me know. Have a great day!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We really enjoyed our stay at the Omni Shoreham. A special thanks to Tulu who went above and beyond to help us. All of the door staff were friendly and helpful. Great facilities and great location.
Stayed 3 nights in May 2024
Response from Michael on 10 May 2024
Hello Julie, Thanks for completing the survey, we are very happy to see that you enjoyed your stay with us, thanks for your kind words, it will be celebrated with the Tulu and the team!.Hope to see you again.

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Feb 2024
Response from sophie on 8 May 2024
Dear Arthur, thank you so much for your feedback. They are very important to us. We hope to see you back soon.

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty. A bit old though but nice
Stayed 1 night in May 2024
Response from Michael on 10 May 2024
Hello Joshua, Thanks for completing the survey, we are very happy to see that you enjoyed your stay with us.Thanks for the nice rate!Hope to see you again.

10/10 Excellent

Ihsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful
Stayed 1 night in Feb 2024

6/10 Okay

Judith

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overpriced and the front desk staff and some restaurant staff were less than impressive. I wouldn't choose this property again.
Stayed 4 nights in Apr 2024
Response from Alton Bailey- Guest Relations Manager on 5 May 2024
Dear Wanda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would like to apologize for your experience. We will be conducting the necessary training for my team so that you and future guest do not have this experience. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Apr 2024
Response from Alton Bailey- Guest Relations Manager on 5 May 2024
Hello Kimberly,Thank you for your kind review. It helps to motivate and inspire our team to continue providing excellent service to you and future guests. We hope to see you again soon.Kindest Regards

6/10 Okay

Marianne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is clearly an old hotel that went through some updating. The lobby is a typical convention hotel entrance. There seemed to be only one elevator working. It took me two days to get the thermostat adjusted, and the air conditioning sounds like a plane taking off. They charge $4.95 per day for wifi which is ridiculous in this date and age. They remove the charge if one becomes a "member" which one then unwillingly does.
Stayed 4 nights in Apr 2024
Response from Alton Bailey- Guest Relations Manager on 3 May 2024
Dear Marianne,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would Like to apologize for your experience. Please know that we are working on improving the things you mentioned for you and future guests. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
House staff was very slow
Stayed 2 nights in Apr 2024
Response from Michael on 1 May 2024
Hello Doris, Thank you so much for completing the survey, I am really sorry we fell short on your expectations, we will notify our Director of Housekeeping and we will address your comments.Hope to see you again, we will do better.

10/10 Excellent

sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love garden
Stayed 1 night in Apr 2024
Response from Michael on 1 May 2024
Hello Sandy, Thank you so much for completing the survey, I am very happy to see that you enjoyed our garden.Hope to see you again.If I can be of any assistance please let me know.

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time everyone was awesome
Stayed 2 nights in Apr 2024
Response from Valrie on 29 Apr 2024
Good evening Jackie,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Excellent

Deborah

Liked: Property conditions & facilities
Geeat
Stayed 5 nights in Apr 2024
Response from Valrie on 29 Apr 2024
Good evening Deborah,Thank you so much for your great review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Excellent

Idsacoow

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have come to the shoreham hotel wx now and both times we have experienced noting nut good
Stayed 1 night in Apr 2024
Response from Valrie on 29 Apr 2024
Good evening Idsacoow,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Excellent

Shawanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice rooms.
Stayed 3 nights in Apr 2024
Response from Valrie on 29 Apr 2024
Good evening Shawanna,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed our accommodations, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Alton Bailey- Guest Relations Manager on 25 Apr 2024
Dear Nancy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

10/10 Excellent

Beth

Stayed 1 night in Apr 2024
Response from sophie on 16 May 2024
Thank you Beth for your review, do not hesitate to visit us again. Regards,

10/10 Excellent

Nichola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful experience for my friend and I. Annett and Qazi in dining were wonderful and VERY welcoming. Crystal at the front desk was amazing, her welcome smiling and how she treated us when we arrived was profound. DEBORAH at the front desk had too much ATTITUDE for our liking when we went to pick up our new keys, she was a BIG turn off. Other than her our overall experience was amazing. Would definitely return and recommend this resort.
Stayed 1 night in Apr 2024
Response from Alton Bailey- Guest Relations Manager on 22 Apr 2024
Hello Mary,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business and most importantly, thank you for sharing your kind words to the public. We look forward to seeing you soon. Kindest Regards

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Love the beds and linens. Great sleep!
Stayed 1 night in Mar 2024
Response from Alton Bailey- Guest Relations Manager on 22 Apr 2024
Hello Francis,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business. Most importantly, thank you for sharing your kind words to the public. we look forward to having you with us soon again. Kindest Regards

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from deborah on 23 Apr 2024
Dear Mr. Nicholas we are happy you enjoyed your stay here with us and we are looking forward to your return.

6/10 Okay

Susan

Business traveller
Liked: Cleanliness, property conditions & facilities
The beds were not comfortable and the sheets were like paper and made crinkle sounds every time you moved.. pillows hard
Stayed 1 night in Apr 2024
Response from Valrie on 22 Apr 2024
Good evening Susan,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. I am so sorry your stay was not ideal. Please come and visit us again and let us know during your stay what we can do to make your stay more comfortable.My Kindest Regards,Valrie.

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Clean and beautiful pool fun for the family.
Stayed 2 nights in Apr 2024
Response from Valrie on 20 Apr 2024
Good evening Sheila,Thank you so much for your graet review. It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

6/10 Okay

Lesley

Stayed 4 nights in Apr 2024
Response from Sherry on 21 Apr 2024
Dear LesleyThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.

4/10 Poor

Louise

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The first room they gave me reeked like dirty diapers and stale urine, and the bed didn’t look clean. The pillows were askew, etc. This was on the west side of the building. The button to call the front desk was broken and dialing 0 didn’t work (apparently the number is 12 or 14, go figure?) — so I walked a good distance back to lobby. When I asked to switch, they gave me an “upgrade” which was the same size/kind of room just 2 floors up. They also gave me a 1 free drink ticket. Felt a little cheap, not a real accommodation or show of service. Housekeeping also came and knocked loudly at 730AM! Yikes. On the plus side there was complimentary afternoon lemonade in the lobby, which was pretty good. Overall the hotel looks deteriorated, old, sad, stuffy. It was great 10-15 years ago but hasn’t been kept up well. A friend recommended the woodley inn b&b so perhaps will try that next time in the neighborhood.
Stayed 1 night in Apr 2024
Response from sophie on 18 Apr 2024
Thank you, Louise, for your review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely,

6/10 Okay

Gopinath

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Bad smell
Stayed 2 nights in Apr 2024
Response from sophie on 18 Apr 2024
Dear Gopinath,Your business is very important to us, and we value your feedback. Please accept our apologies regarding the inconvenience cause by a smell. We hope that you will give us a chance to redeem ourselves by staying with us again. Sincerely,

8/10 Good

Miracle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from sophie on 18 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. We hope to see you again soon.

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained, old Hotel. Wonderful amenities and beautiful surrounding. Thoroughly enjoyed our stay.
Stayed 3 nights in Apr 2024
Response from Michael on 16 Apr 2024
Hello Robert,Thank you for your kind words, we are glad you enjoyed your stay with us.Hope to see you again soon,

8/10 Good

Jelani

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay! Only thing is the valets were a bit late getting our car but nothing crazy. Remember there is a $100 hold on your stay when you check in. And $55 of it is taken by parking. So not a huge con but take it into consideration
Stayed 1 night in Apr 2024
Response from Valrie on 15 Apr 2024
Good evening Jelani,Thank you for your great review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Excellent

Robert, Old Bridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations, beautiful garden, friendly staff and walking distance to nearby restaurants.
Stayed 2 nights in Apr 2024
Response from Valrie on 15 Apr 2024
Good evening Robert,Thank you for your great review, it was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Omni is definitely a beautiful hotel a lot of places to dine
Stayed 1 night in Mar 2024
Response from Alton Bailey- Guest Relations Manager on 3 May 2024
Hello Denise,Thank you for choosing the Omni Shoreham for your travel stay in the Nation's capital and allowing us the pleasure to serve you. Your positive feedback helps to motivate and inspire our team so that we can provide you and future guest with the same hospitality. We hope to see you again soonKindest Regards Alton BaileyGuest Relations Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what hotels used to be like. Everything is clean and well taken care of, and the staff is professional but friendly. I will return.
Stayed 2 nights in Mar 2024
Response from Valrie on 13 Apr 2024
Good evening Thomas,Thank you for your exceptional review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.