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Reviews of Romano's Hotel

2.5 out of 5
Romano's Hotel
81 Fitzmaurice St, Wagga Wagga, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 58 reviews" "
Rating 8 - Good. 18 out of 58 reviews" "
Rating 6 - Okay. 8 out of 58 reviews" "
Rating 4 - Poor. 4 out of 58 reviews" "
Rating 2 - Terrible. 4 out of 58 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member at check in was friendly. Contact with the hotel prior to arrival was fast and easy. The hotel was clean, and the lift was convenient. The family room was very large and clean. The water bottles, tea and coffee were welcome, as were the supplies in the bathroom. The only reasons I didnt gove it a 5 were that the walls were quite thin, and you could hear noise from the street and hotel. Something small was the TV wouldnt pick up free to air channels. We would stay here again if we were on Wagga Wagga.
Stayed 2 nights in Apr 2024
Response from Romano's Hotel on 18 Apr 2024
Thanks or the feedback Kristy, we're glad you enjoyed you're stay!

8/10 Good

Karen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location for walking to a show at the Civic Theatre.
Stayed 1 night in Mar 2024

10/10 Excellent

Walter

Stayed 1 night in Mar 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a cheap room with shared facilities and were a little apprehensive. The room was good and clean and toilets were across the hall. Too easy. Dinibg option at the hotel but very close to Woolies too. Staff were very helpful and friendly. Great option for a stopover night.
Stayed 1 night in Jan 2024

8/10 Good

Brett, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice clean hotel room with bathroom, TV and small fridge. The hotel has a great bar area and good food and is in an excellent location.
Stayed 1 night in Jan 2024

8/10 Good

steven

Business traveller
Liked: Staff & service
Overall was a good experience would be good if there was an area to relax outside as a guest that didn’t involve being in the pub itself. Staff great good showers
Stayed 6 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2024

2/10 Terrible

Gail

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kha

Very good
Stayed 1 night in Dec 2023
Response from Romanos on 29 Dec 2023
Thank you for your kind review. We look forward to seeing you again in the future.Romanos

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Romanos on 29 Dec 2023
Hey RobThanks for taking the time to review our property. We look forward to seeing you again in 2024

4/10 Poor

Aleen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
So inconvenient
Stayed 1 night in Nov 2023
Response from Romanos on 29 Dec 2023
'Hi AleenThank you for your review. we are sorry you did not get the stay you were looking for. If you could call us on 0269 212 013 we are happy to discuss any concerns you had.Have a great New years

10/10 Excellent

Kylie

Stayed 1 night in Nov 2023
Response from Romanos on 29 Dec 2023
Hi KarenThank you for your review. We are pleased you enjoyed your stay at Romanos and we look forward to welcoming you back in the future

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat and clean. Staff very friendly.
Stayed 1 night in Nov 2023
Response from Romanos on 13 Nov 2023
Hi AnnetteThanks for the great review, we are glad you enjoyed you stay and hope to see you again

10/10 Excellent

Carmel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and modern. Staff very friendly and accomodating with early book in. Room was noisy at times from below street traffic and hotel patriots.
Stayed 1 night in Nov 2023
Response from Romanos on 29 Dec 2023
Hi Carmel,Thank you for taking the time to review our property. We always try to control noise around our hotel as best as we can. We hope to see you again in 2024

10/10 Excellent

Vic

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Then building requires a lot of external maintenance, window sills deterating and cobwebs on external windows. However, the food and wine selections are excellant
Stayed 2 nights in Oct 2023
Response from Romanos on 13 Nov 2023
Hi VicThanks for the review, we are constantly working on improving our premises and hope we can do better next time

8/10 Good

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous friendly Staff!
Stayed 3 nights in Oct 2023
Response from Karen on 25 Oct 2023
Hi ElizaThank you for posting your review. It was lovely chatting with you and we're so glad you enjoyed your stay. Hope to see you again in your travels to Wagga Wagga.

10/10 Excellent

Matt

Stayed 1 night in Oct 2023
Response from Romanos on 13 Nov 2023
G Day MattThank you for the great review, we hope to see you again

6/10 Okay

Lindsay

Stayed 2 nights in Oct 2023
Response from Romanos on 13 Nov 2023
Hi LinsdayThank you for taking the time to review our property. If there is something you feel we could do better please call us direct on 69 212 013 and we would be happy to discuss.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, room comfort
Very small room. But comfortable bed. Newly renovated ensuite. Beer was cold. Food was hot and enjoyable.
Stayed 1 night in Oct 2023
Response from Management on 13 Oct 2023
Hi ColinThank you for your review. We are glad that you enjoyed your stay with us. We look forward to seeing you in the future.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, organised and close to restaurants and wollies
Stayed 2 nights in Sep 2023
Response from Romanos on 25 Sept 2023
i GaryThanks for the great review. We always ret to make our customer expierience great.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Romanos on 25 Sept 2023
Hey KarenThanks for taking the time to review our property. We are pleased you had a great stay and we look forward to seeing you again

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Romanos on 22 Sept 2023
Hi KatherineThanks for the great review we really appreciate you taking the time to write this. We look forward to seeing you again

10/10 Excellent

Jenny

Travelled with family
Liked: Amenities
Wonderful quiet room. Close to dinner with very friendly staff 💫
Stayed 1 night in Sep 2023
Response from Romanos on 21 Sept 2023
Hi jennyThank for your great review, we are happy you enjoyed your stay and we hope to see you again in the near future

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Overall was a good experience. Room was small but cozy and the downstairs atmosphere was great!
Stayed 4 nights in Sep 2023
Response from Romanos on 19 Sept 2023
Hi RyanThanks for the great review we are glad you had a great experience as we look forward to seeing you again at Romanos

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Sep 2023
Response from Romanos on 18 Sept 2023
Hi WendyThanks you for your review. We are glad you enjoyed your stay. He hope to see you in the future

8/10 Good

AILEEN

Liked: Cleanliness, staff & service
Good value and helpful staff. Nicely refurbished modern rooms but no in-room tea/coffee-making facilities, chair, table or hooks/rail for clothes hanging. Beautiful thick towels and bath sheets. Nice location close to the river and galleries. Live music the Saturday I stayed was noisy in my room but finished fairly early.
Stayed 1 night in Sep 2023
Response from Romanos on 5 Sept 2023
Hi AileenThank you for your review. We do have a tea & coffee facilities located on our second floor and we are in the process to have these facilities in our rooms in the near future. Have a great day and we hope to see you again soon

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great stay. Loud music at night during week days though and parking has lots of potholes
Stayed 2 nights in Aug 2023
Response from Romanos on 2 Sept 2023
Hi CassandraThank you for your review. I apologise about the loudness of the downstairs music we have addressed our staff to ensure all music is reduced at an reasonable time for our upstairs guestsRomanos

10/10 Excellent

Ebtihal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite and clean.
Stayed 3 nights in Aug 2023
Response from Romanos on 10 Aug 2023
Thank you for your review glad you enjoyed your stay, Hope we see you in the near futureRomanos

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jul 2023
Response from Romanos on 10 Aug 2023
Hey John Thank you for taking the time to review our property.We appreciate your rating.

10/10 Excellent

jason

Stayed 1 night in Jul 2023
Response from Romanos on 10 Aug 2023
Hi JasonThanks for the great review. Hope to see you againRomanos

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for my Cousins 90th birthday Celebration.
Stayed 1 night in Jun 2023
Response from Romanos on 13 Jul 2023
Thank you Allan, glad you enjoyed your stay at Romanos

6/10 Okay

Brentton

Liked: Cleanliness, staff & service
Good for a basic country style pub/hotel. Good location and walkable to Baylis st shopping and around 30 mins walk to the train station. Woolworths is only three minutes away across the street. Food is honest and big serves. Stayed in a deluxe single room with ensuite. Clean and good for a base of operations. Couple of things to be aware of though. No tea/coffee making facilities in room. No robe space by means of a cupboard to hang clothes. No iron or board in room. No chairs in room to sit in. I was aware of the above and fine with it. Great is you want simple with a bed, heater/ air con and toilet shower.
Stayed 3 nights in Jun 2023
Response from Romanos on 20 Jun 2023
Thank you for taking the time to review our property. We do offer a tea & coffee station on the second floor I apologise you were not notified on check in, I will remind staff to let guest know. In regards to ironing facilities we do offer these if you contact reception we will have them delivered to your room. However we are glad you enjoyed our restaurant and accommodation

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff service and meal was good. Adjacent block a muddy eyesore. Could only locate single toilet on entire second floor. Room was fine. A cupboard to hang clothes in would improve it
Stayed 1 night in Jun 2023
Response from Romanos on 24 Jun 2023
Hi KennethThank you for reviewing our property. We are working on getting the block next to us better suited for parking. we are always looking on ways to improve guests experiences so we will take your room comments onboard. Thank you for staying with usRomanos

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
For a budget hotel it was clean with friendly staff, the bed was comfortable just needed hooks in the room to hang the towels etc
Stayed 1 night in Jun 2023
Response from Romanos on 24 Jun 2023
Hi MichelleThank you for your review. I will take your recommendations on board and get some extra hooks in our rooms. Thanks for staying with us

2/10 Terrible

louie

Stayed 1 night in May 2023
Response from Romanos on 24 Jun 2023
Hi LouieIf you would like to contact us on 02 69212013 to discussyour review so we rectify any concerns you may have had and make your stay more enjoyable next time

2/10 Terrible

david

Business traveller
Disliked: Staff & service, property conditions & facilities
Hugely overpriced for a jail cell sized room. No tea or coffee making facilities in the room. No room to swing a dead cat really. Had 2 park next door in a dirt parking area full of deep depressions and divots and tyre tracks tha quickly filled with water on the wet night i stayed. Walking to my car in the 5am pitch blackness was an ordeal. Boots n socks soaked. Ankle almost twisted. Wheels on suitcase clogged with mud. Totally unacceptable. Rip off.
Stayed 1 night in May 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable accommodation close to everything. Friendly staff
Stayed 2 nights in May 2023
Response from Romanos on 24 Jun 2023
G'Day CarolineThanks for the review. Glad you enjoyed your stay and we hope to see you againRomanos

6/10 Okay

Justin

Liked: Staff & service
Disliked: Property conditions & facilities
Shared shower and toilet, need to make people aware
Stayed 1 night in May 2023

6/10 Okay

John

Stayed 1 night in May 2023
Response from Romanos on 24 Jun 2023
JohnThanks for leaving a review. If you feel we could do better please call us on 0269 212 013 so can rectify and make changes

4/10 Poor

Michal

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid $145 a night for a shared bathroom. No ironing facilities. Do not stay
Stayed 1 night in May 2023

4/10 Poor

Arezoo

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The cleanliness was good, I liked it, but I didn't like the room I was given as the first one offered, didn't have a shower and toilet of it's own!! I had never booked such a room in my entire life and that was only because of the pictures Expedia had shown on their website, it was misleading since the amenities were not the same as what were shown. It was also too noisy until late. You had to get up with noise of lawn mower in the morning too. It was definitely subject to the noise pollution.
Stayed 2 nights in May 2023
Response from Romanos on 24 Jun 2023
Hi ArezooSorry to hear you booked a shared bathroom and not the ensuite as you thought you had, we have reviewed our website to ensure this is more clearly understood. We are glad the staff were able to upgrade you to the room your require.

10/10 Excellent

Anthony

Liked: Staff & service, amenities, property conditions & facilities
The location was really convenient and easy to walk around the city. Very secure and comfortable to stay in. To be recommended!
Stayed 1 night in Apr 2023
Response from Romanos on 24 Jun 2023
Hi Anthony,Thanks for the great review. We are glad you enjoyed your stay, We hope to see you again.

10/10 Excellent

Satheesh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Sean

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It was central to everything clean and tidy
Stayed 1 night in Apr 2023