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"good services"

"Overall average property requiring maintenance. Good location, access road was in a poor condition with potholes. Extra mattress came without a bed with one of us sleeping at floor level on a very hard mattress. Only 1 bath towel provided despite 2 adults, 1 child in a room (this was provided on request). Breakfast was poor - limited choice. Bread was old and a slice had mould on it - we pointed it out to the staff. Instead of replacing it with a new batch, he said they receive it fresh every day. If this is the case they should check with their supplier! "

"Beautiful place to stay "

"Great getaway for a few days immersed in nature, stunning hikes and views and wonderful staff and cuisine. Accent on on-site activities is justifiable; surrounding attractions outside the property, while famous, are incredibly crowded and congested and better to enjoy the excellent ambiance, service and cuisine and superb cabin rooms drenched with birdsongs!"

"Over a number of years we have stayed at lots of different hotels in India ranging from 2 star to 5 star and the Oshin Hotel in Kalpetta was the best for us. The standards of hygiene were excellent (no bugs in sight), all areas of the hotel were spotlessly clean and whatever we asked for e.g. iron and ironing board, extra coat hangers, more towels etc, were produced in moments. What makes this hotel extra special are the staff, every single one of them whether it was a housemaid, reception staff, restaurant staff or manager went out of their way to help and were always cheerful and friendly. There is an onsite restaurant and coffee shop, just a couple of things to be aware of 1. The menu is predominantly Indian (well you are in India) however there are one or two European dishes available and 2 .The hotel is alcohol free but the mocktails were delicious and we never noticed the absence of booze. We didn’t use the on site swimming pool or gymnasium but they never appeared crowded. Outside of the hotel it’s about a five minute walk to an ATM and auto rickshaws. Alternatively, if you need a taxi the hotel will arrange this for you. We had a wonderful stay and have given the Oshin Hotel a five star rating - it deserved nothing less. "

"Excellent property with excellent service. They are creating a niche for themselves with their bespoke services. Hope, they continue to do that and upscale. "