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Reviews of Quality Hotel Vitoria

3 out of 5
Quality Hotel Vitoria
Av. Rozendo Serapião de Souza Filho, 51, Mata da Praia, Vitoria, ES

Reviews

8.8

Excellent

Rating 10 - Excellent. 271 out of 489 reviews" "
Rating 8 - Good. 148 out of 489 reviews" "
Rating 6 - Okay. 42 out of 489 reviews" "
Rating 4 - Poor. 12 out of 489 reviews" "
Rating 2 - Terrible. 16 out of 489 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gilberto

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean room. Nice showers and good AC
Stayed 1 night in Mar 2024

8/10 Good

JEFFREY, Manalapan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, clean rooms comfortable bed. Close to airport. I stayed in room 504 .it was so noisy you can hear people above moving a table. People talking waiting for elevator. It is not a good long stay hotel, since sleeping in noise is hard. They do have free breakfast and suttle to airport
Stayed 1 night in Mar 2024

10/10 Excellent

Jun Hyok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good until I went to the restaurant for dinner. Servers were awful.
Stayed 1 night in Feb 2024
Response from QVIX on 27 Feb 2024
Dear Mr. Hyok,Thank you for choosing Quality Hotel Aeroporto Vitória! Thank you for evaluating us!We are sorry for the negative perception you have had in the restaurant. We put a lot of effort into ensuring our guests have a special experience. We hope to have the opportunity to welcome you again to allow us to change the image caused.We remain at your service!Yours sincerely,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

8/10 Good

Adeildo

Stayed 1 night in Jan 2024
Response from QVIX on 23 Jan 2024
Prezado Sr. Adeildo, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e Operações

10/10 Excellent

Keila

Stayed 1 night in Nov 2023
Response from QVIX on 27 Nov 2023
Prezada Sra. Keila, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-la em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

2/10 Terrible

MARCO, SPRING

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia should never recommend this poor service hotel, dirty and lacking the minimum clean elements like soap snd shampoo in the room to the point I had to go to closest pharmacy to buy myself these minimum elements
Stayed 2 nights in Nov 2023
Response from QVIX on 27 Nov 2023
Dear Mr Marco,Thank you for choosing Quality Hotel Aeroporto Vitória! Thank you for rating us!We are sorry to hear that your accommodation was not satisfactory. All of our apartments have soap, shampoo and conditioner. We apologize for the failed restock. We hope to have the opportunity to welcome you again to allow us to change the image caused.Yours sincerely,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

10/10 Excellent

STERGIOS

Stayed 1 night in Oct 2023
Response from QVIX on 27 Nov 2023
Prezado Sr. Stergios, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

10/10 Excellent

Luzia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Nice staff.
Stayed 1 night in Sep 2023
Response from Quality Hotel Aeroporto Vitória on 15 Sept 2023
Prezada Sra. Luzia, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

4/10 Poor

Cristiane

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Isabela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We enjoyed our stay very much!
Stayed 3 nights in Jul 2023
Response from Quality Hotel Aeroporto Vitória on 27 Jul 2023
Prezada Sra. Isabela, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-la em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great place!
Stayed 1 night in Jul 2023
Response from Quality Hotel Aeroporto Vitória on 27 Jul 2023
Prezado Sr. Ryan, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

8/10 Good

Silvio

Stayed 1 night in Jun 2023
Response from Quality Hotel Aeroporto Vitória on 27 Jul 2023
Prezado Sr. Silvio, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

10/10 Excellent

agnaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Apr 2023
Response from Cristiani Lorenzon on 14 Jun 2023
Prezado Sr. Agnaldo, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e Operações

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and spoke English, Very good breakfast, Free transportation to the airport. Very clean
Stayed 1 night in Mar 2023
Response from Cristiani Lorenzon on 14 Jun 2023
Dear Mr. Joe, Thank you for choosing Quality Hotel Aeroporto Vitória! Thanks for rating us!We are very happy to know that we reached our goal, your satisfaction.We hope to see you soon!Yours sincerely,Cristiani Lorenzon

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice option near the airport. Free shuttle service to terminal.
Stayed 1 night in Mar 2023
Response from Cristiani Lorenzon on 14 Jun 2023
Prezado Sr. Alberto, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e Operações

2/10 Terrible

Sandra

Stayed 4 nights in Feb 2023
Response from Cristiani Lorenzon on 14 Jun 2023
Prezado Sra. Sandra,Pela nota que nos avaliou entendemos que sua hospedagem não foi satisfatória. Gostaria de entender melhor, se possível, o motivo da insatisfação, assim temos a oportunidade de estar em constante melhoria e também de ter uma nova oportunidade de hospedá-lo conosco e reverter qualquer mal entendido que tenha ficado.Permanecemos à disposição!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

10/10 Excellent

Jose, Brookline

Stayed 1 night in Jan 2023
Response from Cristiani Lorenzon on 14 Jun 2023
Prezado Sr. Jose, Agradecemos por escolher Quality Hotel Aeroporto Vitória! Obrigada por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Cristiani LorenzonCoordenadora de Serviços e OperaçõesQuality Hotel Aeroporto Vitória

10/10 Excellent

Keila

Stayed 1 night in Dec 2022

4/10 Poor

Mateus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Ana

Travelled with family
Liked: Cleanliness
👍
Stayed 1 night in Apr 2022
Response from Beatriz on 18 Apr 2022
obrigada!

10/10 Excellent

Rodiney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always marvelous!!
Stayed 1 night in Nov 2021
Response from Beatriz on 4 Apr 2022
Thank you so much!!!!

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful front staff and most spoke English. Very good breakfast. Free transportation to airport.
Stayed 1 night in Mar 2022
Response from Beatriz on 21 Mar 2022
Thank You!!! We are waiting for you again!

4/10 Poor

Lenny

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Suelen Ferreira

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service
Stayed 1 night in Oct 2021

10/10 Excellent

Reginaldo valle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very nice...quite...close of airport..
Stayed 1 night in Sep 2021

10/10 Excellent

Elton

Stayed 1 night in Aug 2021

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transit stay
Overnight on the way home, recommend for transit stays
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, upscale room, great location, breakfast was very good.
Stayed 2 nights in Feb 2021
Response from Quality Hotel Aeroporto Vitória on 21 Jun 2021
Dear Guest! Thank you for answer the survey about your experience with us. The guest´s feedback is very important to lead us for service improviment. All the team send good wishes!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location close to airport. Front desk was great.
Stayed 1 night in Feb 2021
Response from Quality Hotel Aeroporto Vitória on 21 Jun 2021
Hello dear Guest! thank you for your stay in our hotel, and we´re so glad that you mentioned about location e our front desk team. plese, we hope you came back always possible and stay with us. Kindly

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel
Love the hotel, great staff, great food, great atmosphere... Definitely will come back again
Stayed 7 nights in Feb 2021
Response from Quality Hotel Aeroporto Vitória on 21 Jun 2021
Hello Bruno! it´s was awesome read your comments, thank´s a lot for the kind words! Definitely we loved it! :) all the team send very good wishes to you!

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 1 night in Jan 2021
Response from Quality Hotel Aeroporto Vitória on 22 Jun 2021
Luciano, Thank you so much for rate us at the survey satisfaction. Kindly,

2/10 Terrible

Verified traveller

Stayed 5 nights in Jan 2021
Response from Equipe Quality Hotel Aeroporto Vitória on 21 Jun 2021
Olá Hóspede! Agradeço por ter deixado sua avaliação. Que pena não termos conseguido uma avaliação positiva. Ficaremos a sua disposição e poder ter a chance de reverter toda e qualquer insatisfação em sua próxima experiencia. não deixe de nos consultar. Saudações de toda equipe.

10/10 Excellent

Kaio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too
Very comfortable, nice restaurant
Stayed 1 night in Jan 2021
Response from Quality Hotel Aeroporto Vitória on 22 Jun 2021
Kaio, thank you for aswer the survey about your experience in our hotel. We´re so glad with the rate 10 we receive. Best regards!

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to airport
Good location Very clean’ Great breakfast Next to airport
Stayed 1 night in Nov 2019
Response from Adriano Mourão on 20 Dec 2019
Dear Mr. Joe, First of all I would like to thank you for taking the time to share with us and thousands of travelers around the world your experience at the Quality Vitória. Thank you for your comments. I will personally check each one with our department heads. Know that your opinion is always very important to us and motivating factor for new actions and constant improvement. So do not forget to share your experiences with us. Once again we thank you and hope you will give us the honor of offering our hospitality services again. Regards, Adriano Mourão General Manager

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Adriano on 28 Aug 2019
Prezado Sr. Mark, Primeiramente gostaria de agradecer por disponibilizar parte de seu tempo para compartilhar conosco e com milhares de viajantes pelo mundo sua experiência no Quality Vitória. Agradeço seus comentários e elogios. Saiba que sua opinião é sempre muito importante para nós e fator de motivação para novas ações e constante aperfeiçoamento. Por isso não deixe de compartilhar conosco suas experiências. Mais uma vez agradecemos e esperamos que nos dê a honra de oferecer nossos serviços de hospitalidade novamente. Atenciosamente, Adriano Mourão Gerente Geral

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Adriano on 28 Aug 2019
Prezado hóspede, Primeiramente gostaria de agradecer por disponibilizar parte de seu tempo para compartilhar conosco e com milhares de viajantes pelo mundo sua experiência no Quality Vitória. Agradeço seus comentários e elogios. Saiba que sua opinião é sempre muito importante para nós e fator de motivação para novas ações e constante aperfeiçoamento. Por isso não deixe de compartilhar conosco suas experiências. Mais uma vez agradecemos e esperamos que nos dê a honra de oferecer nossos serviços de hospitalidade novamente. Atenciosamente, Adriano Mourão Gerente Geral

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is very nice close to the airport friendly staff
Stayed 1 night in Sep 2018

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Alessandra Esteves on 19 Sept 2018
Prezado Sr. Pedro Agradecemos pela avaliação positiva de sua hospedagem. Sua opinião é muito importante para nós. Esperamos que possa voltar novamente a nosso hotel em outras oportunidades! Atenciosamente, Alessandra Esteves Gerente Geral

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for airport and free airport transfer. Good meals and friendly staff
Stayed 1 night in Aug 2018
Response from Alessandra Esteves on 3 Sept 2018
Prezado hóspede Agradecemos pela avaliação positiva de sua hospedagem. Sua opinião é muito importante para nós. Esperamos que possa voltar novamente a nosso hotel em outras oportunidades! Atenciosamente, Alessandra Esteves Gerente Geral

8/10 Good

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Alessandra Esteves on 3 Sept 2018
Prezado Sr. Wellington Agradecemos pela avaliação positiva de sua hospedagem. Sua opinião é muito importante para nós. Esperamos que possa voltar novamente a nosso hotel em outras oportunidades! Atenciosamente, Alessandra Esteves Gerente Geral

6/10 Okay

Bruno Rivetti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staying and location. Horrible restaurant
The hotel and service is excellent. However, their restaurant is deplorable. I've already provided many feedback and nothing changes. Food is expensive, amount is little and quality could be better. Other than that, the hotel is wonderful and it's perfectly located.
Stayed 4 nights in Aug 2018
Response from Alessandra Esteves on 3 Sept 2018
Prezado Sr. Bruno Primeiramente gostaria de agradecer por haver disponibilizado parte do seu tempo para nos enviar sua opinião. Acreditamos que somente com o retorno de nossos clientes é que podemos melhorar nossos serviços. Lamento que a sua experiência conosco não tenha sido plenamente satisfatória. Em breve teremos várias mudanças em nosso cardápio e acredito que venha lhe agradar. Em nome da equipe do Quality Hotel Aeroporto Vitória gostaria de me desculpar e dizer que espero poder reparar o acontecido de alguma forma. Atenciosamente, Alessandra Esteves Gerente Geral

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at the Quality in Vitoria when I travel there for work. It is close to the airport, an easy couple of blocks walk to the beach, very reasonably priced, clean and well maintained. The food is good and the staff is friendly. Rooms are pretty basic, nothing fancy but good for the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Actually a quality hotel!
Very convenient hotel near the airport, clean rooms and modern
Stayed 1 night in Mar 2018
Response from Alessandra Esteves on 20 Mar 2018
Prezado hóspede, Agradecemos pela avaliação positiva de sua hospedagem. Sua opinião é muito importante para nós. Esperamos que possa voltar novamente a nosso hotel em outras oportunidades! Atenciosamente, Alessandra Esteves Gerente Geral

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little above average
It is hotel that is a little above average. Location wasn't great.
Stayed 1 night in Aug 2017
Prezado Sr. Steve, Agradecemos por expressar sua opinião nesse site e sentimos muito por não ter atendido plenamente as suas expectativas. Costumamos receber bons retornos a respeito de nossa localização, pois estamos ao lado do Aeroporto e numa região tranquila e segura, de fácil acesso a qualquer ponto, 4 quadras da praia e com vários bares e restaurantes no entorno. Espero que possa voltar em outras oportunidades para apagarmos essa má impressão causada. Atenciosamente, Alessandra Esteves Gerente Geral

8/10 Good

P.B, Los Angeles, CA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel Aeropuerto Vitoria
The Hotel is clean. It's close to the airport. The staff here is very friendly, there are only a few members of the staff that speak English so if you don't know Portuguese or at least Spanish you may have a problem understanding. The only thing that I did not like was the fact that there is only one restaurant in this Hotel, and no restaurants worth visiting within walking distance. So if you are a picky eater come prepared with snacks. The Hotel has free WiFi which at times gives a bit of a problem with the connection but overall you are still able to log on and conduct business as needed. There is complimentary breakfast, which again I did not enjoy, but that's only because I don't eat pork, and powdered eggs. You can order regular eggs, but because of the language barrier I wasn't able to communicate effectively what I wanted. I would recommend this to a friend because it is clean and cost effective.

8/10 Good

Renato Araújo da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

ADRIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minha primeira de muitas estadas no Quality com certeza.
Stayed 1 night in Apr 2024