View from property

Reviews of Hotel San Luca

3 out of 5
Hotel San Luca
San Marco 4671 - Calle Dei Fabbri, Venice, VE

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 447 reviews" "
Rating 8 - Good. 169 out of 447 reviews" "
Rating 6 - Okay. 49 out of 447 reviews" "
Rating 4 - Poor. 18 out of 447 reviews" "
Rating 2 - Terrible. 17 out of 447 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Shrenik, woodbridge

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but property poorly maintained
Stayed 2 nights in Mar 2024

4/10 Poor

Aleza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot water for shower was not working the entire stay
Stayed 2 nights in Mar 2024

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Venice apartment. Great for family of 4 and close to St. Marks square. Suggest an early morning walk to enjoy without the crowds! Water bus close by, bit of a walk if you’re walking in from train station.
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel. Gorgeous tile bathroom and hallway. Very friendly staff. Great location for Rialto Bridge and St Marks square. Cute clean fresh rooms. Nice central coffee machine 24/7.
Stayed 1 night in Mar 2024

6/10 Okay

Campo

Travelled with family
Liked: Cleanliness, staff & service, amenities
We was surprise we need to check in, take breakfast, and check out in a different hotel. The original hotel had a very bad smell when You open de main entrance door, however the room was ok. I did not anderestand why, maybe the carpet was wet sometime.
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great breakfast with a very large number of choices was available for €10. The rooms in the annex are very cute and well appointed. Ours had a great view of one of the small canals if you stuck your head out the window. This was great although on one morning there was a rather noisy boat delivery of materials. But it was also neat to see the workings of the city. It’s very convenient to St Mark’s square and the Rialto bridge.
Stayed 3 nights in Feb 2024

10/10 Excellent

NOhum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with this location and property. Great location, clean, and quiet. April was extremely helpful and kind. The service was a 10/10. Thank you April for your help. Will definitely stay at this location next time I go to Venice.

10/10 Excellent

Sion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly. Great location.
Stayed 3 nights in Jan 2024

6/10 Okay

Antonio

Stayed 2 nights in Jan 2024

4/10 Poor

Kaleda

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very old hotel which needs upgrading. Booking does not mention there are SEVERAL hotels managed by same company dotted around the area. On the first day I was given a different room to the one I booked it was dark small and very smelly with mould in the standing shower. After speaking to the hotel manager for some time she then moved us to another room for the first night temporarily and found us another room for the remainder of our trip. Our final room was big but again quite old. Hotel cleaning staff are very polite and hardworking and a do a very good job in keeping the rooms tidy. Do your research before you book this hotel
Stayed 4 nights in Jan 2024

10/10 Excellent

tariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Victor, Bainbridge Island

Stayed 2 nights in Dec 2023

8/10 Good

RAJESH

Travelled with family
Liked: Staff & service
Decent stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping, restaurants, water taxi and St. Mark’s Plaza. Helpful staff. The only thing I missed was coffee in the room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Yusuke

Stayed 1 night in Nov 2023

8/10 Good

Meital Rahel

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk around saint marks square. 15-20 minute walk to train station.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to walk up 4 flights of stairs to get to room. Lobby smelly. Stairs in the room at the foot of the bed. Very difficult to walk around.
Stayed 3 nights in Oct 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Very good location near City of Venice, to all the local amenities, attractions and buzzing crowds.
Stayed 3 nights in Oct 2023

8/10 Good

Linda

Stayed 3 nights in Oct 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love HARLEY!
We loved Harley!!! He checked us in and was great and carried my bag that was so heavy. Sweet person and very kind and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Stephen, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to St. Marks Square. Colorful decorated room. A bit noisy at night from people on the street below. Bed was hard and could use a mattress topper. Staff was excellent and very helpful!
Stayed 2 nights in Oct 2023

10/10 Excellent

Karl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Isela Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful city and perfect hotel accommodations.
We loved our stay in Venezia (Venice) … the hotel is centrally located to lots of restaurants and lots of good shopping areas … from high end to normal. Even though we were in a central location we couldn’t here any of the street noise … and we were able to get a good nights rest.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very smooth, woman at front desk was very personable! Hotel was extremely clean, quiet, awesome location! Coffee readily available all day!!
Stayed 2 nights in Oct 2023

6/10 Okay

Susan

Travelled with family
Liked: Amenities
I didn’t realize there were so many stairs to the apartment. I was traveling with mobility impaired people and it was a problem. The apartment was ok, but it could have been cleaner. We accidentally left our passports and when we realized it, we called the night clerk who was extremely rude and screamed at my sister. The next day we traveled from Rome to retrieve the passports and Kiara was absolutely lovely. She had us check to see that the contents were accounted for and served us cappuccino. She really made up for the nastiness of the night clerk. She needs to be the face of this hotel.
Stayed 1 night in Sep 2023

8/10 Good

olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

6/10 Okay

Zakaria

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, canal views. Perfect for seeing Venice.
Stayed 4 nights in Sep 2023

10/10 Excellent

Derek, San Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Luca is in a perfect location on a side street very close to the Rialto Bridge vaporetto ferry stop making quick access to other parts of Venice. Room was extremely comfortable, clean and fit the feel that goes with Venice. We will definitely look for Hotel San Luca in our next visit to this amazing and unique city!
Stayed 4 nights in Sep 2023

10/10 Excellent

Gregory S

Stayed 2 nights in Sep 2023

4/10 Poor

Frans

Disliked: Cleanliness, staff & service
Perfunctory cleaning, left dirty cups and missed cleaning dustbins on some days. Broken remote. Upsell pressure from moment we arrived. Overpriced.
Stayed 3 nights in Sep 2023

10/10 Excellent

Helen

Stayed 3 nights in Sep 2023

6/10 Okay

Eric, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is part of another hotel with a different name. They weren't very helpful in finding their location within Venice. We spent time asking shop owners where this was. Once we figured out where the hotel was, we found out that it was associated with another one down the street which was the surprise.
Stayed 1 night in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, great location.
Stayed 3 nights in Sep 2023

8/10 Good

jennifer

Stayed 6 nights in Aug 2023

8/10 Good

Massimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location; the perfect starting point for touring. The staff were very friendly and helpful. Definite recommend.
Stayed 3 nights in Aug 2023

10/10 Excellent

Scott

Stayed 2 nights in Sep 2023

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment, great location, very retro chic. But there were small ants crawling around the barhroom.
Stayed 1 night in Aug 2023

6/10 Okay

Micheal

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Maria

Travelled with family
Liked: Room comfort
We arrived exhausted at 11 pm to Venice. When I booked it said annex to the hotel. I sent an email saying my mother is handicap to make sure there is an elevator. I saw 3 emails through expedia asking me when we would check in nothing about the annext situation which was claimed was sent. Usually what this means is that it is a building connected to the hotel. It was not. It was not. It was a walk and over 2 stories steps with my handicap mother. Staff were okay. Harley was as nice as he could be. But I was disappointed and would not recommend it to anyone. The place was not very clean or comfortable. The floor in the room was uneven. And the ac in the rooms needed to keep the windows open, it was loud and barely made the rooms cold and we had issues with mosquitos which my son is allergic to. The closets had extra towels and sheets in it as storage and the bathroom had a space where all the cleaning supplies were. I did not want to ruin my vacation in venice but would never repeat it again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Keyko

Stayed 1 night in Aug 2023

8/10 Good

Xiaofei

Travelled with family
Liked: Staff & service
Very good location to walk around .
Stayed 1 night in Aug 2023

4/10 Poor

Marc

Stayed 2 nights in Aug 2023

2/10 Terrible

Abdelbar, Montclair

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst registration staff in the world! Rude and lack professionalism! Management is run by Asian staff who dlforgit that customer is king; they act as if they are doing you a favor! Simply put, bait and switch hotel!
Stayed 1 night in Aug 2023

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property conveniently located 4-5 mins walk from Rialto bridge boat stop and about 5-7 mins from San Marco Square. Very friendly service and good breakfast. Kamel was always cheerful while serving guests in the restaurant. Rooms were clean and water and coffee was complimentary. The restaurant is located in the hotel across the street. You check in there as well. Streets are narrow bylanes. A key opens the front door and the property is safe. Recommended.
Stayed 3 nights in Jun 2023

10/10 Excellent

Massoud

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how easy was access to hotel, restaurant, shopping and public transit.
Stayed 4 nights in Jul 2023

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was perfect. Our family was completely comfortable and enjoyed our stay. Very well air conditioned, and was needed as it was very hot.
Stayed 1 night in Jul 2023