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Authentic Venice apartment. Great for family of 4 and close to St. Marks square. Suggest an early morning walk to enjoy without the crowds! Water bus close by, bit of a walk if you’re walking in from train station.
Nice boutique hotel. Gorgeous tile bathroom and hallway. Very friendly staff. Great location for Rialto Bridge and St Marks square. Cute clean fresh rooms. Nice central coffee machine 24/7.
Gregory
Stayed 1 night in Mar 2024
6/10 Okay
Campo
Travelled with family
8 Mar 2024
Liked: Cleanliness, staff & service, amenities
We was surprise we need to check in, take breakfast, and check out in a different hotel. The original hotel had a very bad smell when You open de main entrance door, however the room was ok. I did not anderestand why, maybe the carpet was wet sometime.
A really great breakfast with a very large number of choices was available for €10. The rooms in the annex are very cute and well appointed. Ours had a great view of one of the small canals if you stuck your head out the window. This was great although on one morning there was a rather noisy boat delivery of materials. But it was also neat to see the workings of the city. It’s very convenient to St Mark’s square and the Rialto bridge.
I was very pleased with this location and property. Great location, clean, and quiet. April was extremely helpful and kind. The service was a 10/10. Thank you April for your help. Will definitely stay at this location next time I go to Venice.
Very old hotel which needs upgrading. Booking does not mention there are SEVERAL hotels managed by same company dotted around the area. On the first day I was given a different room to the one I booked it was dark small and very smelly with mould in the standing shower. After speaking to the hotel manager for some time she then moved us to another room for the first night temporarily and found us another room for the remainder of our trip. Our final room was big but again quite old. Hotel cleaning staff are very polite and hardworking and a do a very good job in keeping the rooms tidy. Do your research before you book this hotel
Convenient access to St. Marks Square. Colorful decorated room. A bit noisy at night from people on the street below. Bed was hard and could use a mattress topper. Staff was excellent and very helpful!
We loved our stay in Venezia (Venice) … the hotel is centrally located to lots of restaurants and lots of good shopping areas … from high end to normal. Even though we were in a central location we couldn’t here any of the street noise … and we were able to get a good nights rest.
Check in was very smooth, woman at front desk was very personable! Hotel was extremely clean, quiet, awesome location! Coffee readily available all day!!
Vanessa
Stayed 2 nights in Oct 2023
6/10 Okay
Susan
Travelled with family
5 Oct 2023
Liked: Amenities
I didn’t realize there were so many stairs to the apartment. I was traveling with mobility impaired people and it was a problem. The apartment was ok, but it could have been cleaner. We accidentally left our passports and when we realized it, we called the night clerk who was extremely rude and screamed at my sister. The next day we traveled from Rome to retrieve the passports and Kiara was absolutely lovely. She had us check to see that the contents were accounted for and served us cappuccino. She really made up for the nastiness of the night clerk. She needs to be the face of this hotel.
Hotel San Luca is in a perfect location on a side street very close to the Rialto Bridge vaporetto ferry stop making quick access to other parts of Venice. Room was extremely comfortable, clean and fit the feel that goes with Venice. We will definitely look for Hotel San Luca in our next visit to this amazing and unique city!
Derek
Stayed 4 nights in Sep 2023
10/10 Excellent
Gregory S
16 Sept 2023
Gregory S
Stayed 2 nights in Sep 2023
4/10 Poor
Frans
14 Sept 2023
Disliked: Cleanliness, staff & service
Perfunctory cleaning, left dirty cups and missed cleaning dustbins on some days. Broken remote. Upsell pressure from moment we arrived. Overpriced.
This hotel is part of another hotel with a different name. They weren't very helpful in finding their location within Venice. We spent time asking shop owners where this was. Once we figured out where the hotel was, we found out that it was associated with another one down the street which was the surprise.
Great apartment, great location, very retro chic. But there were small ants crawling around the barhroom.
Nadine
Stayed 1 night in Aug 2023
6/10 Okay
Micheal
25 Aug 2023
Disliked: Property conditions & facilities
Micheal
Stayed 1 night in Aug 2023
2/10 Terrible
Maria
Travelled with family
22 Aug 2023
Liked: Room comfort
We arrived exhausted at 11 pm to Venice. When I booked it said annex to the hotel. I sent an email saying my mother is handicap to make sure there is an elevator. I saw 3 emails through expedia asking me when we would check in nothing about the annext situation which was claimed was sent. Usually what this means is that it is a building connected to the hotel. It was not. It was not. It was a walk and over 2 stories steps with my handicap mother. Staff were okay. Harley was as nice as he could be. But I was disappointed and would not recommend it to anyone. The place was not very clean or comfortable. The floor in the room was uneven. And the ac in the rooms needed to keep the windows open, it was loud and barely made the rooms cold and we had issues with mosquitos which my son is allergic to. The closets had extra towels and sheets in it as storage and the bathroom had a space where all the cleaning supplies were. I did not want to ruin my vacation in venice but would never repeat it again.
Worst registration staff in the world! Rude and lack professionalism! Management is run by Asian staff who dlforgit that customer is king; they act as if they are doing you a favor! Simply put, bait and switch hotel!
Good property conveniently located 4-5 mins walk from Rialto bridge boat stop and about 5-7 mins from San Marco Square. Very friendly service and good breakfast. Kamel was always cheerful while serving guests in the restaurant. Rooms were clean and water and coffee was complimentary. The restaurant is located in the hotel across the street. You check in there as well. Streets are narrow bylanes. A key opens the front door and the property is safe. Recommended.