Front of property

Reviews of Hotel Montecarlo

3 out of 5
Hotel Montecarlo
Calle Specchieri 463 San Marco, Venice, VE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1003 reviews" "
Rating 8 - Good. 215 out of 1003 reviews" "
Rating 6 - Okay. 51 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just steps from several excellent restaurants and shopping. Easy walk to top attractions and canal transportation. Breakfast was excellent and the staff were friendly and helpful. Quaint room was very clean and comfortable.
Stayed 2 nights in May 2024
Response from dario on 21 May 2024
Tahnk you for your feedback!Best regards

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Great location and service
Stayed 1 night in May 2024
Response from dario on 20 May 2024
thank you for your feedback!Best regards

10/10 Excellent

JORGE, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ubication
Response from Steven on 21 May 2024
Dear Guest,thank you for your comments.Best regards

6/10 Okay

Susan, Calgary

Travelled with partner
We booked a room at the Montecarlo Hotel in Venice, Italy. When we checked in, we were advised that our room was in the “Annex”. This is not what we expected. After climbing a massively long staircase, we arrived to our room. Our room was tremendously tiny. Also, the air conditioner did NOT cool the room.
Stayed 2 nights in May 2024
Response from dario on 20 May 2024
Dear Guestwe are sorry if our AC system did not meet your expectations.please note that the room assigned was exactly what you have booked. Feel free to check again your reservation details.Best regards

8/10 Good

Delia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to amenities, friendly staff
Stayed 2 nights in May 2024
Response from dario on 20 May 2024
thank you for your feedback.Best regards

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Amenities
Staff was outstanding and the room was lovely. We were close to St Mark’s Square and tons of restaurants. Would definitely stay here again.
Stayed 2 nights in May 2024
Response from dario on 20 May 2024
thank you for your feedback!Best regards

8/10 Good

Melany

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel staff are wonderful, the location is perfect. But I cannot ignore the fact that when we first walked in the bedroom we had mosquitos everywhere, i had to buy bug spray to kill them all. Lastly, im not sure if this happens in other hotels in Venice but the water pressure was horrible and it took a long time to heat up the water.
Stayed 3 nights in May 2024
Response from dario on 18 May 2024
Thank you for your feedback.Best regards

6/10 Okay

Cindy

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very friendly and our stay included a boat ride to Murano to visit the glass factory Signoretti. However we had a room in the Annex and the AC didn't work and we couldn't control. We had complained to staff and they were to fix it while we were gone for the day. The room was just as uncomfortable which made for a hot and stuffy night. We opened the window for relief and got many bug bites.
Stayed 2 nights in May 2024
Response from dario on 15 May 2024
Thank you for your feedback.We are very sorry for the inconvenience occurred.Best regards

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from dario on 15 May 2024
Thank you for your feedback.Best regards

10/10 Excellent

Elvella, Meriden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night while in Venice and the staff were great. Helped with recommendations for bars and water bus directions I would stay here again.
Stayed 1 night in May 2024
Response from dario on 10 May 2024
Thak you for your great feedback!Best regards

8/10 Good

BO, fairfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had wonderful stay. Room need a little updating. But then again we only in the room to sleep. The place was clean. The people was nice and helpful.
Stayed 2 nights in May 2024
Response from dario on 10 May 2024
Thank you for your feedback!Best regards

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with lovely amenities. Super clean and bed was very comfortable. Staff was very friendly and helpful. English is spoken by all we have encountered. Great location for sightseeing. Outstanding breakfast. We were provided several options for transportation from the airport to the hotel and from the hotel to our ship with costs. When we decided before we arrived, reservations were made with clear instructions. A property.
Stayed 1 night in May 2024
Response from Steven on 9 May 2024
Dear Guest,please let me thank you for your review. We will share it with all our staff.Best regards

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Steven on 9 May 2024
Dear Guest,please let me thank you for your review.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal. Close to everything. Rooms are small but nice.
Stayed 2 nights in May 2024
Response from dario on 6 May 2024
thank you for your feedback!Best regards

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Great location
Stayed 1 night in May 2024
Response from dario on 5 May 2024
Thnak you for your feedback!Best regards

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and kind. The afternoon snack and breakfast were wonderful! The location was great. Overall it was a great place to stay in Venice!
Stayed 1 night in May 2024
Response from d on 5 May 2024
Thank you for your feedback!Best regards

10/10 Excellent

janis

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great! Front desk staff were very helpful and friendly. Very clean spacious room Inga great location! The only negative is our room was in the annex and a 4 th floor walk up. The staff did care of our luggage both up and down. I highly recommend!
Stayed 2 nights in Apr 2024
Response from dario on 5 May 2024
Thank you for your feedback!Best regards

10/10 Excellent

Simon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of this hotel is excellent. the breakfast is fantastic! staffs are friendly and helpful. great hotel!
Stayed 1 night in Apr 2024
Response from massimo on 1 May 2024
Dear Guest, Thank you very much for your nice review.Hoping to see yu soon again in Venice, accept our best regards.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay! Central, lots of food options.
Stayed 2 nights in Apr 2024
Response from Massimo on 1 May 2024
Dear Guest, Thank you very much for your nice review.Hoping to see yu soon again in Venice, accept our best regards.

8/10 Good

Rosalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey but very convenient for exploring Venice. Food was generally good especially afternoon tea.
Stayed 3 nights in Apr 2024
Response from Steven on 30 Apr 2024
Dear Guest,please let thank you for your review.Best regards

10/10 Excellent

Shifa, winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Only a few seconds away from the main attractions in Venice. Breakfast was great!
Stayed 1 night in Apr 2024
Response from Steven on 29 Apr 2024
Dear Guest,please let us to tank you for your review.Best regards.

10/10 Excellent

Jona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended a good place for dinner.
Stayed 1 night in Apr 2024
Response from Steven on 30 Apr 2024
Dear Guest,please let thank you for your review.Best regards

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...good breakfast and afternoon tea
Stayed 7 nights in Apr 2024
Response from Steven on 29 Apr 2024
Dear GUest,please let us to thank you for your review.

8/10 Good

Jeff, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel centrally located close to st mark’s square; 15 - 20 min walk to key sites in Venice. Room a bit small, but nice with private bath and bed large enough for two. Had complimentary breakfast provided - well appointed to get the day started.
Stayed 2 nights in Apr 2024
Response from Steven on 29 Apr 2024
Dear GUest,please let us to thank you for your review.

10/10 Excellent

Yingshan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel very much! The location is great! Only few minutes away to St. Marco square, lots of dining options near by. The hotel even offered breakfast and afternoon tea for free! I will definitely go back when I visit Venice again.
Stayed 2 nights in Apr 2024
Response from Steven on 29 Apr 2024
Dear GUest,please let us to thank you for your review.

10/10 Excellent

Lane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to St. Marks Square. Very convenient
Stayed 3 nights in Apr 2024
Response from dario on 27 Apr 2024
Thank you for your feedbackBest regards

10/10 Excellent

William, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Steven on 29 Apr 2024
Dear GUest,please let us to thank you for your review.

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and cozy place, perfect location. Friendly staff
Stayed 3 nights in Apr 2024
Response from Steven on 30 Apr 2024
Dear Guest,please let thank you for your review.Best regards

10/10 Excellent

Zhida

Stayed 1 night in Apr 2024
Response from dario on 15 May 2024
Thank you for your feedback.Best regards

8/10 Good

Marius, Ridgewood

Stayed 2 nights in Apr 2024
Response from dario on 15 May 2024
Thank you for your feedback.Best regards

6/10 Okay

Mark

Breakfast wasn’t good and not worth 15 euro PP. They also discounted the breakfast but over charged on the city tax to get their money back!
Stayed 3 nights in Apr 2024
Response from Steven on 19 Apr 2024
Dear Guest,we will investigate about your comment.Best regards

10/10 Excellent

Ning

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very high quality hotel with very friendly staff. It is only 4 minutes to walk to San Marco square.
Stayed 2 nights in Apr 2024
Response from Steven on 19 Apr 2024
Dear Guest,it is nice to know you sent a lovely time with us.Best regards.

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel apartment at a good price - central location, clean and comfortable.
Stayed 3 nights in Apr 2024
Response from Massimo on 16 Apr 2024
Dear Guest, Thank you very much for your nice review. Hoping to see you soon again in Venice, accept our best regards

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Apr 2024
Response from Steven on 29 Apr 2024
Dear GUest,please let us to thank you for your review.

10/10 Excellent

Kylynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Montecarlo was in an awesome location. Close to shops and restaurants. The hotel is a short walk away from the water bus which is very convenient. The staff was friendly and answered any questions we had. They also helped us bring our bags up to the room. The rooms were dated, but very clean and had everything you could need. The bed was very comfortable.
Stayed 1 night in Apr 2024
Response from Massimo on 15 Apr 2024
Dear Guest, Thank you very much for your nice review, we hope to see you soon again in Venice.

4/10 Poor

jun

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was very moldy. You can see black mold on the wallpapers throughout the room. The dark carpet also had many stains. The bathroom ceiling had mold. I couldn't stop sneezing. The location was central and convenient. Very busy area but in one of the narrower street. The front desk was not friendly but not all that helpful with guides. The included breakfast was ok. I would not stay at this motel again.
Response from Steven on 10 Apr 2024
Dear Guest,we are sorry that we did not exceed your expectations. However, thank you for your review.We will not hesitate to investigate this matter.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff in an excellent location. Good breakfast options, small traditional room with bags of character. Great value.
Stayed 3 nights in Mar 2024
Response from Steven on 8 Apr 2024
Dera Guest,please let us thank you for your review.

10/10 Excellent

Oleg

Stayed 1 night in Mar 2024
Response from Steven on 24 Apr 2024
Dear Guest,thank you for your review.Best regards

10/10 Excellent

Danielle, Charleston

Stayed 1 night in Mar 2024
Response from Steven on 19 Apr 2024
Dear Guest,thank you for your comment.

10/10 Excellent

Arith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great.
Stayed 3 nights in Feb 2024
Response from dario on 22 Mar 2024
Thank you for your feedback!Best regards

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful! Very convenient location, clean and comfortable beds.The breakfast was good as well. We would stay again for sure!
Response from Steven on 19 Mar 2024
Dear Guest,thank you very much for your review. It is nice to know you spent a lovely time with us.Best regards.

6/10 Okay

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While we enjoyed our stay, it was very noisy at night. The air-conditioning was not operational at this time of year. So we had to try to sleep with open windows. 11:00pm our room got extremely noisy with something slamming and banging. Had to close the windows then it got hot and stuffy
Stayed 2 nights in Mar 2024
Response from dario on 18 Mar 2024
Thank you for your feedback.Best regards

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from dario on 20 Mar 2024
Thank you for your feedback!Best regards

10/10 Excellent

Hong-Sheng, San Jose

Stayed 3 nights in Mar 2024
Response from Steven on 8 Apr 2024
Dear Guest,nice to know you spent a lovely time with us.Hoping to see you soon back in venice, best regards.

10/10 Excellent

Mazin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 2 nights in Mar 2024
Response from Massimo on 15 Mar 2024
Dear Guest, Thank you very much for your nice review.Hoping to see you soon again in Venice, accept our best regards

10/10 Excellent

emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Room. Courteous and friendly service to Americans. Very close, near San Marco. Easy access to shops and Rialto Bridge.
Stayed 2 nights in Mar 2024
Response from dario on 14 Mar 2024
Dear Guestthank you for your feedback!Best regards

10/10 Excellent

Janny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the stay in this hotel , we have an apartment with 2 bedrooms and a washing machine , all the amenities was good , 😊 we love Venize , next time we are going to stay there !
Stayed 2 nights in Mar 2024
Response from dario on 13 Mar 2024
Dear Guestthank you for your feedback!Best regards

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property. I would stay there again.
Stayed 2 nights in Mar 2024
Response from dario on 13 Mar 2024
Dear Guestthank you for your feedback!Best regards

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location. Tea and coffee time was amazing. Lovely staff, would stay again.
Stayed 2 nights in Mar 2024
Response from Steven on 13 Mar 2024
Dear Guest,thank you very much for your review.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from dario on 18 Mar 2024
thank you for your feedback!Best regards