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Great location, just steps from several excellent restaurants and shopping. Easy walk to top attractions and canal transportation. Breakfast was excellent and the staff were friendly and helpful. Quaint room was very clean and comfortable.
Dear Guest,thank you for your comments.Best regards
6/10 Okay
Susan, Calgary
Travelled with partner
19 May 2024
We booked a room at the Montecarlo Hotel in Venice, Italy. When we checked in, we were advised that our room was in the “Annex”. This is not what we expected. After climbing a massively long staircase, we arrived to our room. Our room was tremendously tiny. Also, the air conditioner did NOT cool the room.
Susan
Stayed 2 nights in May 2024
Response from dario on 20 May 2024
Dear Guestwe are sorry if our AC system did not meet your expectations.please note that the room assigned was exactly what you have booked. Feel free to check again your reservation details.Best regards
The hotel staff are wonderful, the location is perfect. But I cannot ignore the fact that when we first walked in the bedroom we had mosquitos everywhere, i had to buy bug spray to kill them all. Lastly, im not sure if this happens in other hotels in Venice but the water pressure was horrible and it took a long time to heat up the water.
Melany
Stayed 3 nights in May 2024
Response from dario on 18 May 2024
Thank you for your feedback.Best regards
6/10 Okay
Cindy
Travelled with partner
14 May 2024
Liked: Cleanliness, staff & service
The staff were very friendly and our stay included a boat ride to Murano to visit the glass factory Signoretti. However we had a room in the Annex and the AC didn't work and we couldn't control. We had complained to staff and they were to fix it while we were gone for the day. The room was just as uncomfortable which made for a hot and stuffy night. We opened the window for relief and got many bug bites.
Cindy
Stayed 2 nights in May 2024
Response from dario on 15 May 2024
Thank you for your feedback.We are very sorry for the inconvenience occurred.Best regards
We stayed here for one night while in Venice and the staff were great. Helped with recommendations for bars and water bus directions I would stay here again.
Comfortable room with lovely amenities. Super clean and bed was very comfortable. Staff was very friendly and helpful. English is spoken by all we have encountered. Great location for sightseeing. Outstanding breakfast.
We were provided several options for transportation from the airport to the hotel and from the hotel to our ship with costs. When we decided before we arrived, reservations were made with clear instructions. A property.
Jan
Stayed 1 night in May 2024
Response from Steven on 9 May 2024
Dear Guest,please let me thank you for your review. We will share it with all our staff.Best regards
The staff was so helpful and kind. The afternoon snack and breakfast were wonderful! The location was great. Overall it was a great place to stay in Venice!
Hotel was great! Front desk staff were very helpful and friendly. Very clean spacious room Inga great location! The only negative is our room was in the annex and a 4 th floor walk up. The staff did care of our luggage both up and down. I highly recommend!
Hotel centrally located close to st mark’s square; 15 - 20 min walk to key sites in Venice. Room a bit small, but nice with private bath and bed large enough for two. Had complimentary breakfast provided - well appointed to get the day started.
Jeff
Stayed 2 nights in Apr 2024
Response from Steven on 29 Apr 2024
Dear GUest,please let us to thank you for your review.
10/10 Excellent
Yingshan
Travelled with family, Travelled with family and small children
We enjoyed our stay at the hotel very much! The location is great! Only few minutes away to St. Marco square, lots of dining options near by. The hotel even offered breakfast and afternoon tea for free! I will definitely go back when I visit Venice again.
Yingshan
Stayed 2 nights in Apr 2024
Response from Steven on 29 Apr 2024
Dear GUest,please let us to thank you for your review.
Hotel Montecarlo was in an awesome location. Close to shops and restaurants. The hotel is a short walk away from the water bus which is very convenient. The staff was friendly and answered any questions we had. They also helped us bring our bags up to the room. The rooms were dated, but very clean and had everything you could need. The bed was very comfortable.
Kylynn
Stayed 1 night in Apr 2024
Response from Massimo on 15 Apr 2024
Dear Guest, Thank you very much for your nice review, we hope to see you soon again in Venice.
The room was very moldy. You can see black mold on the wallpapers throughout the room. The dark carpet also had many stains. The bathroom ceiling had mold. I couldn't stop sneezing. The location was central and convenient. Very busy area but in one of the narrower street. The front desk was not friendly but not all that helpful with guides. The included breakfast was ok. I would not stay at this motel again.
jun
Response from Steven on 10 Apr 2024
Dear Guest,we are sorry that we did not exceed your expectations. However, thank you for your review.We will not hesitate to investigate this matter.
While we enjoyed our stay, it was very noisy at night. The air-conditioning was not operational at this time of year. So we had to try to sleep with open windows. 11:00pm our room got extremely noisy with something slamming and banging. Had to close the windows then it got hot and stuffy
We love the stay in this hotel , we have an apartment with 2 bedrooms and a washing machine , all the amenities was good , 😊 we love Venize , next time we are going to stay there !
Janny
Stayed 2 nights in Mar 2024
Response from dario on 13 Mar 2024
Dear Guestthank you for your feedback!Best regards