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Reviews of Hotel Belle Epoque

3 out of 5
Hotel Belle Epoque
Cannaregio 127/128, Lista Di Spagna, Venice, VE

Reviews

7.8

Good

Rating 10 - Excellent. 234 out of 847 reviews" "
Rating 8 - Good. 356 out of 847 reviews" "
Rating 6 - Okay. 166 out of 847 reviews" "
Rating 4 - Poor. 52 out of 847 reviews" "
Rating 2 - Terrible. 39 out of 847 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel just a 2 minute walk from the train station, which made it very convenient to not have to drag our bags everywhere. The room was a bit small for 4 people but that's to be expected in a city like Venice where everything is tightly packed. The receptionist even gave us 2 passes for the water taxi which was nice
Stayed 1 night in May 2024

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location near the bus station and train station. Bed wasn't all that comfortable, AC didn't work, shower was very small, and breakfast wasn't great, coffee was clearly bad instant coffee. Rooms look nice though, and everything was clean.
Stayed 2 nights in May 2024

4/10 Poor

Elke

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are outdated, carpet in room, air conditioner is only turned on if the front desk wants it, Breakfast is ok, same every day
Stayed 3 nights in Apr 2024

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very close to the train station and water bus
Stayed 1 night in Apr 2024

4/10 Poor

Mirlon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet floor so..so dirty! Room so bad the smell! Toilet is clean. I took a picture of a carpet but I can’t send it for proof what I’m saying. Me and my wife got a fight because of this hotel I got. There’s no time to back out because that day is raining hard.
Stayed 1 night in Feb 2024

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, staff & service
Basic, but worked out well for my short stay. Nice breakfast. Friendly staff at the hotel but no response was received to a communication through Expedia chat.
Stayed 1 night in Jan 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Georgina at the front desk helped us with check-in and she was friendly, multilingual, knowledgeable, and professional. Thank you Georgina!
Stayed 1 night in Jan 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 2 minute walk from the train. A decent breakfast and you can leave your luggage after checkout. The beds weren't great but after walking all day we slept great. A good price, would stay here again for sure.
Stayed 1 night in Nov 2023

6/10 Okay

Massomeh

Travelled with family
Liked: Staff & service
Comfortable room and friendly staff.
Stayed 2 nights in Oct 2023

8/10 Good

winghoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 mins walk from the train station. Very high traffic all day and night. Simple nice breakfast. Stayed on the 2nd floor with a huge balcony. There’s a lot of small alley in Venice. So ours was facing one of those alley and it’s noisy when people walk pass it anytime especially at night. Nice big toilets. Room is dusty. It’s clean though. We would stay again for the price we get.
Stayed 2 nights in Oct 2023

10/10 Excellent

Genebeth

Travelled with family
Excellent service, breakfast is great..they welcome and greet the customer..overall rate is terrific..
Stayed 1 night in Oct 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be
Stayed 2 nights in Oct 2023

8/10 Good

margaret, bronx ny

Travelled with partner
Pleasant hotel no frills but good breakfast. Great location. I would love a coffee/tea maker in room
Stayed 3 nights in Oct 2023

10/10 Excellent

Larry, Spring

Stayed 2 nights in Oct 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely helpful staff, decent beautiful, hotel a touch tired but authentic. Breakfast ok but not amazing. Thanks
Stayed 2 nights in Oct 2023

8/10 Good

Xudong

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location
Excellent hotel, strategic location near train station, beautiful, breakfast, customer service excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Tanmay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good but the room was super small; but probably ok for solo travelers
Stayed 1 night in Oct 2023

2/10 Terrible

Fatemeh

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were not very friendly and the room was small and very dated. The sheets were clean and the breakfast was okay. Very noisy again the staff were not friendly at all
Stayed 1 night in Oct 2023

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Room is clean, breakfast is great
Stayed 1 night in Sep 2023

8/10 Good

Yuriy

Stayed 1 night in Sep 2023

2/10 Terrible

Parvane

Disliked: Cleanliness, staff & service, property conditions & facilities
The condition of the property was terrible 😞
Stayed 1 night in Sep 2023

8/10 Good

Estefania

Stayed 1 night in Sep 2023

10/10 Excellent

Nancy

Stayed 2 nights in Sep 2023

10/10 Excellent

Richard, Caringbah South

Liked: Cleanliness, staff & service, amenities
Excellent location
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Ok Hotel
It was conveniently located. The breakfast was good. It was dated and old looking but quaint. The room was small and cramped but the bed was comfortable and shower nice. It was clean and quiet. We tried to pay for the city tax by credit card but receptionist told us they don’t take card, only cash. We didn’t have any Euros on hand so had to go down the street to exchange money. Very inconvenient. We were on the 4th floor but the lift only went to the 3rd floor. But the price was good for an overnight.
Stayed 1 night in Aug 2023

6/10 Okay

sandhya

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel decor was atrocious to say the least, the beds were super uncomfortable and the shower was dirty. There were no mini fridges and all that. In addition, they don’t even provide you with a number to the reception so you can’t even call them. It’s hard to even get down there as there is only one working elevator. AC does not work! The luggage storage is horrible, there is no security, no tags to identify your bags and etc. The hotel is not responsible for ‘lost’ and ‘stolen’ bags. 😒 Breakfast was nice and staff were super friendly. Apart from the horrible conditions of the room the location was amazing! The hotel was like a 2 min walk from the Venezia S. Lucia train station and was 1 minute away from the Grand Canal.
Stayed 2 nights in Aug 2023

8/10 Good

Sherif

Stayed 1 night in Aug 2023

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location
Stayed 1 night in Aug 2023

10/10 Excellent

Margaret, Toronto

Stayed 1 night in Aug 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Maria Grazia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The air conditioning was leaking in our room and carpet was wet, but they gave us another room which was great. The staff was really nice and the hotel has a really old feel to it so it is really charming. Location is great. Aside from the little issue we had with our original room, it was a good experience. Venice is beatiful
Stayed 2 nights in Jul 2023

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking room, very poor customer service
Cannot recommend this property. Whilst the room decor is unusual, and the public parts of the hotel have a lovely European style, issues with the room were very bad. My partner and I were not advised how to use the air conditioning. A back and forth conversation with reception led to an understanding that windows and balcony door had to be fully closed before the ACU would start. And that's when things went downhill... It was approx 1am (we had a late check-in) when the ACU above the doorway finally kicked into life - and immediately it started dripping dramatically. The carpet was getting soaked and the noise made it impossible to sleep. I put the bathroom bin under the dripping water, with a towel in it to try and dullen the sound of water hitting the bin. We asked the nightshift manager if we could move to another room. There was only 1 more room available - on checking its state, housekeeping hadn't been in. The bed had been slept in and towels littered the bathroom floor! So it was back to our original room - if it hadnt been so late, we would have moved to another hotel. How we managed to get any sleep that night, I've no idea - by the morning, the large bathroom bin was half full with water! Thankfully we only had one night booked here. On checking out, the lady on reception just shrugged her shoulders when I complained. Really I should have insisted on a refund. Will hopefully visit Venice again, but will avoid this hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

KLJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I only stayed for 1 night, place needs a good make over the carpets were very dirty!! Very small shower, uncomfortable bed! Ughh
Stayed 1 night in Jul 2023

6/10 Okay

Karina

Front desk lady was not really welcoming and friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2023

4/10 Poor

Nicholas

Disliked: Property conditions & facilities
No air conditioning made for an uncomfortable and sleepless night.

10/10 Excellent

Jinendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice experience to spend a day at the stay. The room had all the amenities neat and clean. 👍
Stayed 1 night in Jun 2023

6/10 Okay

Andy, Brea

Liked: Cleanliness
Disliked: Staff & service
The property is 170 years old. The staff has limited English command with younger staff more friendlier and accommodating to the our need. It is not pleasant when staff speaks negatively of the guest using a native tongue when I have little understanding. the bathroom is smaller than the new cruise ship staterooms. The four guest room has no walkable space once the sofa bed is used. The air conditioner unit makes a loud noise. The hotel is located three minutes from the central station and the edge of Venice. It has a supermarket a few doors down. It cannot beat the convince of visiting Venice and back on the train to the next stop. It is for a budget traveler looking for convincing and secure property. However, one should evaluate another surrounding property.
Stayed 2 nights in Jun 2023

4/10 Poor

Eric, cooper city

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Paid for a triple room, when we arrived they gave us a room with a single bed and said we can’t change it till tomorrow. Property was dirty with mold and very dim lighting in the stairwell , staff told us the elevator was out of service when we arrived and had to carry luggage up and down stairs. Staff was arguing with me about the room and why he gave us a single room, his reason was there are 2 adults, I replied I paid for a triple room I should get a triple room. He was nasty and said tomorrow we will fix it, my stay was only 2 days. AC problems too. Next morning they gave us the correct room but we had to stay one night in the single room.
Stayed 2 nights in Jun 2023

6/10 Okay

Graham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
1st room we were given was dirty. Very dirty carpet, air con very noisy. Visible stain on walls from air con leaks. 2nd choice room was ridiculous so had to stay one night in 1st room until morning where we got a much better room. Breakfast is good & the service is helpful. Reception could be better presented thought front door windows look like they could do with a clean.
Rialto bridge
Stayed 2 nights in Jun 2023

8/10 Good

Pankaj

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s hotel building is old , restroom and carpeted rooms but convenient and happy for a night
Stayed 1 night in May 2023

10/10 Excellent

Nana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed.
Stayed 2 nights in May 2023

10/10 Excellent

Jane Marie

Stayed 1 night in May 2023

8/10 Good

Yuan

Stayed 1 night in May 2023

6/10 Okay

Yuh-Chyi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Home

Stayed 1 night in May 2023

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so good
Stayed 2 nights in May 2023

2/10 Terrible

Olivia

Travelled with family
Disliked: Amenities, property conditions & facilities
Don’t stay here. It has not been updated and has water stains or who knows what on the walls. Its not just that it’s old it’s old, dirty, not everything was functioning!
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Overall good and clean but no drinking water available at all no kettle or anything else instead of a office table a sofa would have been good option
Stayed 1 night in May 2023