Dorchester Collection in Venice from NZ$2,260

"The suite was great size, clean , nice views and comfortable. The pillows much too soft though. Drinks and food good. Amazing time at floor 34 revolving bar. The service throughout hotel was subpar. With the exception of valet dept, every single other employee we encountered in any area were surprisingly unfriendly and not helpful - front desk, bars, restaurant… it’s like everyone there hates their job or something. Definitely expected a better level of service from a hotel of this stature."

"Good location, close to Santa Monica and Venice Beach. The room is clean, looks new, and is well-priced. The only issue is that the door lock doesn’t seem very secure, but overall it’s a good stay."

"Great hospitality, beautiful and clean room. "

"Staff "

"Yes room was great and very clean. The staff was awesome. Especially our housekeeper Emily Torres. She kept our room clean. She was so friendly and a great ambassador for AC Sheraton !!"

"The breakfast is good and fresh the attention is 👍 recommended 100%"

"Clean property, friendly and helpful staff, and a great location.”"

"Really consistant hotel brand. Clean room, friendly staff, and easy to use amenities and lobby seating. Rooms are small, but beds are big. Better for a solo or couple."

"Denise at the front desk was especially helpful!!"