- Disliked: Cleanliness, staff & service, property conditions & facilities
My family couldn’t sleep at all because of street noise. I asked the staff to move to quiet room. They said the only way is room upgrade. However, even after room upgrade to hollywood view, the street noise was still annoying. The housekeeping was also horrible. Room cleanliness was bad There were many homeless around the hotel at night. That makes feel uncomfortable and unsafe.