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"Reception staff welcoming . Breakfast excellent "

"The hotel is very beautiful and upscale, the staff were extremely pleasant and nice. The lobby, bar and dining room were beautifully kept. The room was spacious and beautiful. Tje entrance grounds were very pretty. We only had the following issues that in our opinion can be improved: Hot water in the shower: on first day it was lukewarm, they fixed it so was fine on days 2 and 3 but not so much on day 4. Shower: the part that controls the angle of the shower head (handheld) was loose so water only came straight down so one had to stand very close to the knobs. Toilet: the toilet seat had some stains that seemed were due to passage of time, regardless it was not pleasant. Bathroom sinks: the porcelains in both sinks had a few chips that made the sinks look like they were not clean."

"Staff very helpful particularly the manager who resolved an issue regarding my booking via Expedia staff asking fir his help."

"We love the European boutique hotels and this was great. The location is right where we wanted to be in the old town area with so many shops and restaurants and, of course, the Papal Palace. The hotel staff was very friendly, the lobby and breakfast area was spacious and our room was just right. It was larger than many European hotel rooms. There was plenty of room for our things and the bed was comfortable. It was also very quiet at night."

"I had a pleasant stay at this hotel overall. The location was excellent and made it very convenient to explore the main sightseeing spots around town. The staff were friendly and welcoming throughout my visit, which added to the positive experience."

"Excellent hotel for the price!! Beside the walls of the old city, without the exorbitant price. Breakfast was good, staff helpful, parking arranged as we had requested. "

"The hotel is in a great location. We had a garden room and it was lovely being able to sit outside in the evening. The staff were friendly and the breakfast was good. The room was big with a lively separate sitting area. The only negative is that some bits of the hotel seem a little tired but that was a minor point."

"The courtyard should be cleaned up there was a bag of what I don't know and beer bottles in a planter bed and garbage all over doesn't make a good impression inside the building it was very clean however"

"The room was very clean and breakfast was excellent!"