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"The staff were the best I have ever come across. They were friendly, courteous and helpful. The rooms were spacious and the food was delicious. "

"Wonderful service with a wonderful view (if you choose the sea view rooms). Restaurants are all superb with special recognition to the japanese, chinese and indian restaurants. A tour around the hotel is must in order to appreciate the grandeur and history of this iconic institution. Totally recommended"

"Great location, excellent staff & service @ Ness , inventive cocktails! Amazing to see the sunset from the hotel over Marine drive. We had a very early check out 01.00 , missed there amazing breakfast, would have appreciated a complementary airport shuttle, also since it was our 3rd stay at a Trident hotel this year."

"The staff were amazing from check in to departure. All our requests were fulfilled without any delays, the care and generosity towards my daughter was superb"

"Great hotel. Really enjoyed our stay there. "

"The staff were very courteous, the room, amenities were excellent. "

"Worth the money! Great place to stay and staff are excellent. Would bring me water, TP, etc as soon as I asked. There is a laundry service next door, I had 3 items and some underwear which they washed on the same day for about 320 rupees. I was very pleased! The room was clean and spacious, the blinds were excellent and kept the room dark. A/C works even when you take the card and leave, so room stays cold. Hotel is on an excellent location, quiet and safe. Short taxi ride to sights downtown, and the metro station is around the corner so you can be at the airport in less than an hour! I felt safe here as a solo female traveller in my early 30s. Hotel has good breakfast choices, changes every day and they make fresh dosas and eggs. Continental brwakfast options available as well. A few restaurants nearby, can recommend Fountain Plaza. 7/11 nearby as well. Ebix on AK Nayak Marg has great foreign exchange rates if needed! All in all, I really loved this hotel, great amenities at the hotel and nearby. "

"Very supportive and hospitable, views from window very nice and very organised room."

"Wonderful staff wh were very attentive and helpful "